Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy J. Cecil

Bend

Summary

Dedicated and enthusiastic PGA PGM Associate currently progressing through Level 1 of the program, with a focus on Teaching & Coaching and Executive Management. Eager to rejoin the golf industry and contribute to a dynamic golf operation with a strong commitment to player development, customer service, and operational excellence.

Overview

9
9
years of professional experience

Work History

Assistant Property Manager

Northwest Key Property Management
03.2024 - Current
  • Inspected properties for cleanliness and notified maintenance of any repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Poker Room Manager

Sidelines Poker Room
11.2021 - 08.2023
  • Organized poker tournaments and cash games for up to 40 people at the same time.
  • Managed the work of a team of four by creating and delegating a week to week work schedule.
  • Ensured poker chips and playing cards get organized at the end of each shift by performing chip and card counts, and identifying errors in order to correct mistakes.
  • Responded to questionable customer activities by investigating the situation, then taking appropriate action to resolve any problems, which resulted in a more positive customer experience.

Assistant Golf Professional

The Juniper Reserve Resort
03.2018 - 09.2018
  • Assisted the Golf Professional with daily operations of the facility.
  • Answered phone calls for tee time reservations, event inquiries, and potential member interest.
  • Welcomed guests, checked them in for their reservations, and sold golf shop merchandise.
  • Monitored golf shop for overall cleanliness several times per shift, straightening up items as needed, to maintain a clean work environment for the customer.
  • Trained new outside golf staff on providing excellent customer service for members and guests by demonstrating proper service techniques, and observing performance to provide feedback and improve service.

Golf Course Attendant

Sunriver Resort
03.2016 - 09.2017
  • Served guests with an enthusiastic and helpful demeanor to help promote a positive and memorable experience for members and guests.
  • Supported customer needs by providing information and answering questions concerning facilities, promotions, events and organizational rules and policies.
  • Cleaned carts to maintain overall cleanliness and stocked the carts with anything needed for its next use.
  • Restocked and maintained all practice facilities and the driving range to ensure there readiness for member or guest use.

Education

PGA Certification - Golf Management

PGA PGM
04-2028

High School Diploma -

Bend Senior High
Bend, OR
06-2016

Skills

  • Golf Instruction (In Progress via PGA PGM Program)
  • Customer & Member Service
  • Tournament & Event Support
  • Golf Shop Sales & Inventory
  • Staff Training & Supervision
  • Problem Solving & Conflict Resolution
  • Driving Range & Facility Maintenance
  • POS and Tee Time Systems (familiarity preferred)
  • Adaptability and flexibility
  • Organizational skills
  • Interpersonal skills
  • Time management

Timeline

Assistant Property Manager

Northwest Key Property Management
03.2024 - Current

Poker Room Manager

Sidelines Poker Room
11.2021 - 08.2023

Assistant Golf Professional

The Juniper Reserve Resort
03.2018 - 09.2018

Golf Course Attendant

Sunriver Resort
03.2016 - 09.2017

PGA Certification - Golf Management

PGA PGM

High School Diploma -

Bend Senior High

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