Timothy J Edwards JR.
Alexandria,VA
Summary
Currently holding a Secret clearance. I am an experienced Business Analyst with three years of hands-on experience in a fast-paced, agile environment, coupled with a nine-month contract as a Software Engineer Analyst at Blue Cross Blue Shield. I have a proven track record of successfully analyzing business processes, identifying areas for improvement, and implementing effective solutions. My strongest skill set is being able to translate technical requirements into user-friendly solutions, and collaborating with cross-functional teams. I am currently seeking a new opportunity to leverage my skills and drive innovation within the government sector that values growth and excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Recreation Facilitator
Neighborhood Community Services
Alexandria, Virginia
06.2021 - Current
- Coordinated recreational programs for diverse age groups and interests.
- Organized community events to promote social engagement and wellness.
- Developed schedules and activity plans to enhance participant experience.
- Facilitated workshops on health, fitness, and personal development topics.
- Collaborated with local organizations to expand program offerings and reach.
- Trained volunteers in program delivery and participant interaction techniques.
- Adapted existing programs based on input from participants regarding their interests or needs.
- Created educational materials related to the importance of physical activity for a variety of ages.
- Monitored participant behavior during recreational activities to ensure safety regulations were followed.
- Organized and facilitated sports tournaments, competitions, and other recreation events.
- Maintained accurate records on attendance at each program event.
- Demonstrated proper techniques and safety protocols when teaching new skills or activities.
- Assisted with set-up, clean-up, and organization of recreational supplies and equipment before and after each program event.
- Ensured all necessary paperwork was completed accurately for each activity or event.
- Managed daily operations of recreational facilities.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Completed and maintained time and attendance forms and inventory lists.
Chief Operations Officer
TeamFever LLC
Alexandria, VA
01.2017 - Current
- Built partnerships and worked collaboratively with internal resources and external vendors
- Manage event logistical operational issues as needed as they arise regularly
- Managed scheduling for multiple ROTC programs
- Closely work with organizational members to develop communications plans (advertising, PR, Social & Retail) and execute creative concepts in line with events plans
- Oversee and organize fundraising events to support organizational activities
- Develop presentations for stakeholders to ensure alignment of logistics and activities
- Aid and foster positive relationships between executive team leaders, team members, and the community
- Analyzed financial performance and provided strategic advice to management
- Prepared financial statements, budgets, and forecasts with accuracy and precision
- Coordinate travel logistics for both domestic and international team meetings, including monitoring and managing employee travel
- Implemented a system for inventory management and tracking of IT assets, resulting in improved asset management and cost savings
Business Process Improvement Analyst
CGI Federal
Arlington, Virginia
08.2024 - 01.2026
- Collaborated with cross-functional teams to implement new operational procedures.
- Facilitated training sessions to educate staff on new initiatives and changes.
- Coordinated stakeholder meetings to gather feedback on process changes and enhancements.
- Supported project management efforts by tracking progress on initiatives and deliverables.
- Performed data analysis on existing systems and processes, identified gaps between current state and desired future state, and developed appropriate corrective actions.
- Maintained records of all changes made during the process improvement project lifecycle.
- Provided training on new processes to ensure successful implementation across departments.
- Facilitated meetings with key stakeholders to discuss potential issues that could arise during the project's execution phase.
- Coordinated cross-functional teams working on complex projects involving multiple stakeholders.
- Implemented changes based on customer feedback, and other relevant data sources.
- Communicated regularly with senior management about progress on ongoing projects.
- Created action plans to improve operational efficiency and effectiveness.
- Teamed with engineering and manufacturing teams to conduct testing and validation, develop product prototypes and support manufacturing cost control initiatives.
- Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
- Conduct process mapping and value stream analysis to identify bottlenecks and inefficiencies.
- Work with cross-functional teams to develop and implement process improvements.
- Maintain accurate documentation of process maps, standard operating procedures (SOPs), and project documentation.
- Track key performance indicators (KPIs) to monitor the effectiveness of implemented solutions, and measure progress over time.
- Facilitate workshops, meetings, and training sessions to foster a culture of continuous improvement and knowledge sharing.
- Collaborate with internal stakeholders across departments, and external partners, to gather requirements, solicit feedback, and ensure alignment with organizational objectives.
Software Engineer Analyst
Blue Cross Blue Shield
Washington D.C.
06.2023 - 03.2024
- Reviewed software requirements and provided feedback to ensure that the software meets customer needs
- Debugged software, identified root causes, and proposed solutions to software issues
- Utilized accounting software to streamline financial processes and reduce manual data entry
- Developed macros to automate data entry and reduce time spent on manual data entry
- Developed a reporting system that provided real-time insights into customer satisfaction and product performance
- Collaborated with cross-functional teams on projects to ensure alignment of objectives and outcomes
- Strong demonstrated analytical skills applied to business software solutions maintenance and/or development.
- Conduct daily stand-ups with the Team lead and Sr leadership prioritizing day-to-day workflow
- Knowledge of software development standards and practices.
- Understanding of health industry diagnosis, procedure, and revenue codes and their application.
- Ability to work independently and meet deadlines
- Design, develop, and maintain Power BI dashboard and reports
- Ensuring the accuracy and reliability of data presented in the dashboards while presenting to stakeholders/ Sr. leadership
- Proficient in utilizing Power BI to track data, while implanting reports within Jira to enhance project management and decision-making process
Business Analyst
Arif Technology
Washington D.C.
03.2020 - 04.2023
- Conduct kick-off meetings with business owners, and stakeholders as part of the requirements-gathering process.
- Manage ticketing services through ServiceNow
- Analyze and develop detailed functional and technical requirements, along with managing changes.
- Facilitate Business Requirement gathering sessions and participate in Review Meetings.
- Prepared daily briefings on task-based structure for the team leads
- Manage all projects within created folders using SharePoint, so that team members can see progress within projects
- Developed a reporting system that provided real-time insights into customer satisfaction and product performance
- Created a business case to justify a major capital investment and presented it to senior management for approval
- Collaborated with cross-functional teams on projects to ensure alignment of objectives and outcomes
- Has experience working with the JAVA program, Visio program
- Support and backfill assignments alongside the Project Manager
Education
Bachelor Of Arts - Business Administration
Virginia University of Lynchburg
Lynchburg, VA08.2022
Associates - Liberal Arts and Sciences
Virginia University of Lynchburg
Lynchburg, VA05.2019
Skills
- Time management
- ServiceNow
- Cross-functional worker
- Business Requirements
- Application Monitoring
- Agile software development
- Leadership Skills
- System Requirements
- Interpersonal Skills
- Business Operations
- Customer Service
- Business Process Mapping
- Systems Solutions
- SharePoint
- SDLC
- Power Bi
- Gap Analysis
- Operations Management
- Detail Oriented
- Scrum Master Certified (software development)
- Atlassian Tools
- Project Management
Certification
Certified Scrum Master
References
References available upon request.
Timeline
Business Process Improvement Analyst
CGI Federal
08.2024 - 01.2026
Software Engineer Analyst
Blue Cross Blue Shield
06.2023 - 03.2024
Recreation Facilitator
Neighborhood Community Services
06.2021 - Current
Business Analyst
Arif Technology
03.2020 - 04.2023
Chief Operations Officer
TeamFever LLC
01.2017 - Current
Bachelor Of Arts - Business Administration
Virginia University of Lynchburg
Associates - Liberal Arts and Sciences
Virginia University of Lynchburg