Timothy J. Krachkowski
South Glens Falls,NY
Overview
12
12
years of professional experience
Work History
Delivery Driver / Pharmacy Technician
Omnicare Pharmacy
Ballston Spa, NY
09.2024 - Current
- Manage a predetermined field route to deliver prescription orders and pharmaceutical products to customers, ensuring all regulatory compliance standards and patient confidentiality requirements are met.
- Demonstrate ethical conduct and thorough documentation practices on every assignment.
- Execute daily field operations independently across an assigned territory, managing time and logistics to meet strict delivery schedules.
- Maintain accurate delivery records and documentation for compliance and operational reporting.
- Apply strong customer service and communication skills to ensure customer satisfaction on each interaction.
- Uphold company standards of conduct and professionalism while operating a company vehicle in the field.
Owner / Field Service Technician
Precise Edge Sharpening LLC
South Glens Falls, NY
12.2022 - 09.2024
- Founded and operated a mobile service business from the ground up, managing all field inspections, client negotiations, cost control, and documentation across a multi-county service area including Saratoga, Warren, Washington, Jefferson, and Essex counties.
- Conducted on-site assessments and provided written estimates for services, negotiating pricing directly with clients to achieve mutually acceptable settlements.
- Managed all financial records, cash flow, and issued settlement invoices accurately.
- Established and maintained strong client rapport, growing a repeat customer base across a wide regional territory.
- Operated independently in a remote, field-based capacity managing scheduling, route planning, and client communication.
Customer Service Representative / Field Courier
Labcorp
Albany, NY
01.2022 - 11.2022
- Accomplished 30+ local and long-distance field assignments daily, managing pickups, deliveries, and documentation in a safe and efficient manner.
- Utilized handheld electronic devices to manage all field assignments, coordinate with dispatch, and maintain accurate records supporting operational reporting.
- Evaluated traffic patterns and weather conditions using navigation apps to adjust route plans and meet deadlines.
- Developed strong rapport with clients, increasing customer retention and referrals through professional communication.
Family Caretaker
Krachkowski Household
Linesville, PA
08.2021 - 12.2021
- Provided dedicated end-of-life care to a family member with a serious illness, demonstrating compassion, responsibility, and commitment.
Field Delivery Driver
JG Delivery (FedEx Contractor)
Rensselaer, NY
04.2021 - 08.2021
- Transported up to 110 deliveries per day safely and efficiently, maintaining a clean driving record throughout the assignment.
- Maintained daily delivery documentation and confirmed recipient signatures for management submission.
- Championed company initiatives including customer service excellence, professional communication, and time management in a fast-paced field environment.
Career Sabbatical
03.2020 - 04.2021
- Navigated Covid-19 challenges to officially close business and relocate to Upstate New York.
Owner / Operator
Tim's Man Shop
Linesville, PA
11.2016 - 03.2020
- Founded and managed all aspects of a small business including customer service, cost control, budgeting, and marketing, growing annual revenue from $1,500 to $25,000 over 4 years.
- Served up to 25 clients per day; managed accurate daily cash flow of up to $375 and processed daily deposits to maintain profitable operating margins.
- Executed email and social media marketing campaigns generating up to 25 new clients per month, establishing strong community rapport.
- Negotiated pricing with clients and managed records to ensure accurate financial settlement on all transactions.
Professional Development Sabbatical
04.2015 - 11.2016
- Advanced skills through formal training while addressing a personal health challenge.
Rural Carrier Associate
US Postal Service
Linesville, PA
03.2014 - 04.2015
- Delivered mail and packages to up to 135 residents per day while maintaining effective public relations and professional conduct.
- Optimized delivery route measures using accurate sorting, reducing errors and delayed deliveries.
- Evaluated and detected vehicle maintenance issues and relayed concerns to management to reduce downtime and costs.
Timeline
Delivery Driver / Pharmacy Technician
Omnicare Pharmacy
09.2024 - Current
Owner / Field Service Technician
Precise Edge Sharpening LLC
12.2022 - 09.2024
Customer Service Representative / Field Courier
Labcorp
01.2022 - 11.2022
Family Caretaker
Krachkowski Household
08.2021 - 12.2021
Field Delivery Driver
JG Delivery (FedEx Contractor)
04.2021 - 08.2021
Career Sabbatical
03.2020 - 04.2021
Owner / Operator
Tim's Man Shop
11.2016 - 03.2020
Professional Development Sabbatical
04.2015 - 11.2016
Rural Carrier Associate
US Postal Service
03.2014 - 04.2015