Timothy J. McKean
Etowah,TN
Summary
Accomplished ACC Team Lead at Walmart, adept in coaching and mentoring with a strong focus on safety monitoring. Demonstrated success in enhancing team productivity and customer satisfaction, leveraging forklift certification and computer skills. Proven track record in asset protection and efficiency improvement, achieving significant loss reduction and operational excellence.
Overview
11
11
years of professional experience
Work History
ACC Team Lead
Walmart
Athens, TN
10.2022 - 08.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked different stations to provide optimal coverage and meet production goals.
Asset Protection Associate
Walmart
Athens, TN
06.2021 - 10.2022
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
ACC Tech
Walmart
Athens, TN
08.2017 - 06.2021
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
CAP 2 Associate
Walmart
Athens, TN
03.2016 - 08.2017
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
Fry Cook/Dishwasher
Star Mountain Bistro
Etowah, TN
03.2015 - 03.2016
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
3rd Shift Stocker
Walmart
Athens, TN
02.2014 - 03.2015
- Demonstrated adaptability by cross-training in various departments, enabling effective coverage across multiple store areas when needed.
- Boosted customer satisfaction by promptly responding to inquiries about product location or availability during late-night shopping hours.
- Enhanced store cleanliness by diligently sweeping, mopping, and dusting all areas of the sales floor during nightly tasks.
- Streamlined stocking processes by utilizing equipment such as pallet jacks and hand trucks to transport merchandise efficiently.
Education
No Degree - Computer Networking
Cleveland State Community College
Cleveland, TNHigh School Diploma -
Mcminn High School
Englwood, TN05.2012
Skills
- Customer Focus
- Coaching and Mentoring
- Forklift Certification
- Scissor Lift Operation
- Safety Monitoring
- Computer Skills
Timeline
ACC Team Lead
Walmart
10.2022 - 08.2024
Asset Protection Associate
Walmart
06.2021 - 10.2022
ACC Tech
Walmart
08.2017 - 06.2021
CAP 2 Associate
Walmart
03.2016 - 08.2017
Fry Cook/Dishwasher
Star Mountain Bistro
03.2015 - 03.2016
3rd Shift Stocker
Walmart
02.2014 - 03.2015
No Degree - Computer Networking
Cleveland State Community College
High School Diploma -
Mcminn High School