Timothy Johnico
Kansas City,MO
Summary
Driven and highly qualified professional specializing in diversity recruiting, operational management and employee engagement. Experienced in recruiting suitable candidates and maintaining employee information. Adept at building positive relationships with employees and staff.
Overview
11
11
years of professional experience
Work History
People Lead Operations
Walmart
01.2023 - 05.2024
- Leads and develops teams effectively by teaching, training, and actively listening to associates.
- Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
- Model and demonstrate exceptional customer service standards to store associations by following and demonstrating the One Best Way service model.
- Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates.
- Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
- Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
- Served as a link between the organization’s management and employees.
Human Resources Administrator
Chewy
10.2022 - 12.2022
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Conducted thorough exit interviews with departing employees to gather feedback on company culture and identify areas for improvement.
Retail Personal Banker
Commerce Bank
12.2021 - 10.2022
- Managed risk exposure by closely monitoring account activity and taking appropriate action when necessary, safeguarding both clients'' and bank''s interests.
- Provided exceptional customer service by resolving complex issues quickly, earning multiple commendations from satisfied clients.
- Contributed to the development of staff training materials that improved overall branch performance metrics and employee engagement levels.
- Conducted regular audits to ensure compliance with bank policies and regulatory requirements, maintaining a low error rate throughout tenure.
Human Resources Intern
UPS
10.2021 - 12.2021
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
Human Resources Intern
Target
08.2021 - 10.2021
- Inputted missing punch corrections for payroll.
- Reclassified absences in the Mytime application.
- Screened applicants within the Workday application.
- Ensured new hires completed all compliant training.
- Printed out Projected Overtime Report to ensure we are within the payroll budget.
- Adjusted the weekly schedule for leaders where needed.
- Helps post the weekly schedule by ensuring no employee is scheduled over 40 hours or that any minors are planned outside the correct time frame by state law.
Human Resource Intern
Prairie Band Casino And Resort
06.2021 - 08.2021
- Developed strong written and verbal communication skills.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
Human Resources Project Internship
Tepa, LLC
02.2021 - 04.2021
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Assisted with daily procedure updates.
- Wrote, implemented, and trained on current and new policies.
- Produced new training plans corresponding to each department.
- They are designed and implemented procedures with PolicyTech.
- She assisted with developing a Scholarship Program to increase Native American Applicants.
- Crafted a “Get to know…” program that enables potential applicants to know the leadership and the core values.
Member Service Lead
Sam's Club
08.2020 - 02.2021
- Enhanced member satisfaction by providing exceptional customer service and promptly addressing concerns.
- Managed day-to-day operations, including scheduling, staff training, and performance evaluations.
- Implemented a comprehensive training program for new hires that resulted in reduced onboarding time and increased employee retention rates.
- Identified opportunities for process improvements, resulting in enhanced efficiency within the Member Services department.
- Led a team of Member Service Representatives, ensuring consistent adherence to company policies and procedures.
Operations Manager
CVS
01.2020 - 07.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Front End Manager
Walmart
04.2013 - 01.2020
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Monitored cash drawers at all checkout stations to verify adequate cash supply.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted from cashier to front-end manager within two years, demonstrating rapid growth in leadership abilities and operational knowledge.
Education
Bachelor of Science - Business Administration And Management
Haskell Indian Nations University
Lawrence, KSMaster of Science - Human Resources Development
Pittsburg State University
Pittsburg, KSSkills
- Talent Acquisition
- Employee Relations
- Performance Management
- Training and Development
- HRIS Systems (Workday, ADP, Bamboo, Kronos)
- Leadership Development
- Diversity Awareness
- Employee Engagement Strategies
- Exit Interviews and Processes
- Payroll Management
Timeline
People Lead Operations
Walmart
01.2023 - 05.2024
Human Resources Administrator
Chewy
10.2022 - 12.2022
Retail Personal Banker
Commerce Bank
12.2021 - 10.2022
Human Resources Intern
UPS
10.2021 - 12.2021
Human Resources Intern
Target
08.2021 - 10.2021
Human Resource Intern
Prairie Band Casino And Resort
06.2021 - 08.2021
Human Resources Project Internship
Tepa, LLC
02.2021 - 04.2021
Member Service Lead
Sam's Club
08.2020 - 02.2021
Operations Manager
CVS
01.2020 - 07.2020
Front End Manager
Walmart
04.2013 - 01.2020
Bachelor of Science - Business Administration And Management
Haskell Indian Nations University
Master of Science - Human Resources Development
Pittsburg State University
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