Timothy Jones
Mabelvale,AR
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Horizontal Construction Engineer
U.S ARMY RESERVE,704th Engineers
Hotsprings, AR
02.2015 - Current
- Developed and implemented horizontal construction plans to ensure project timelines were met.
- Conducted regular inspections of horizontal construction sites to ensure safety standards were maintained.
- Assessed potential risks and hazards associated with horizontal construction projects, taking appropriate steps to mitigate them.
- Ensured that all designs and plans complied with applicable regulations and codes of practice.
- Coordinated closely with other engineers, contractors, and clients throughout the duration of each project.
- Collaborated with other departments to develop comprehensive solutions for challenging problems encountered during the course of a project.
Customer Service Representative
Vapor world
Little Rock, AR
08.2016 - 10.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Information Technology
Southern New Hampshire University
Hooksett, NH04-2024
Skills
- Microsoft Word
- Troubleshooting
- Leadership
- Time Management
- Customer Relations
- Task Prioritization
- Analytical Thinking
- Flexible and Adaptable
- Critical Thinking
- Customer Service
- Organizational Skills
Certification
- Class A CDL
Timeline
Customer Service Representative
Vapor world
08.2016 - 10.2021
Horizontal Construction Engineer
U.S ARMY RESERVE,704th Engineers
02.2015 - Current
Bachelor of Science - Information Technology
Southern New Hampshire University
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