Timothy Jones

TALENTED CUSTOMER SERVICE AGENT WITH STRONG BACKGROUND IN FACILITY MANAGEMENT A solutions-focused Service Agent and Operational Management, offering extensive facility maintenance, and project management experience in a corporate environment. Results-driven individual with strong qualifications in development, execution, and improvement of action plans coupled with strong interpersonal skill in team’s development and learning, customer relations, facility set-up, safety and regulatory compliance, and cost containment. A skilled communicator leader and performer, able to successfully prioritize workflow and resolve issues, manage multiple projects and responsibilities to meet and exceed challenging goals. Accustomed to working under fast-paced time-sensitive conditions, with an exceptional troubleshooting skills and superior written, oral, and technical aptitude.