Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timothy Justiniano

Tampa,Florida

Summary

Dynamic and detail-oriented professional with a strong background in customer service, exemplified during my tenure at Don Cesar. Recognized for enhancing guest experiences through efficient service and problem-solving skills. Proven ability to manage workflows and maintain high standards, ensuring client satisfaction and operational excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Room Service Server

Don Cesar
02.2023 - 09.2023
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
  • Restocked supplies to keep team efficient and ready for guests' orders.
  • Supported inventory management efforts, regularly stocking supplies as needed to maintain seamless room service operations.

Decorator

Liz's Elegant Decoration Services
01.2020 - 01.2023
  • Consistently received positive feedback from clients regarding attention to detail, creativity, professionalism.
  • Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
  • Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
  • Organized workflow efficiently to meet tight deadlines, enabling timely project completion.

Food Waiter

Carrabba's Restaurant
06.2022 - 12.2022
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.

Head Waiter

Peach Valley Cafe
02.2017 - 01.2020
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Supervised server staff and simultaneously served personal section of tables.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.

Education

Massage Therapy

Florida School of Massage
Gainesville, FL
09-2021

Skills

  • Strong customer service
  • Problem-solving
  • Patience and tolerance
  • Professional attitude

Certification

Forklift Operator/Osha 30/NCCER Core/Carpentry

Timeline

Room Service Server

Don Cesar
02.2023 - 09.2023

Food Waiter

Carrabba's Restaurant
06.2022 - 12.2022

Decorator

Liz's Elegant Decoration Services
01.2020 - 01.2023

Head Waiter

Peach Valley Cafe
02.2017 - 01.2020

Massage Therapy

Florida School of Massage

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