Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Timothy J. Voss Jr.

Macomb

Summary

Collaborative leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Overview

19
19
years of professional experience

Work History

Area Sales & Enablement Manager

Apple Inc.
01.2010 - Current
  • As an Area Sales Manager I serve as an Apple brand ambassador and influencer in multiple Reseller locations. My role as an Area Sales Manager is to grow Apple product sales and add-on business in the store. I am held accountable for sales performance by providing excellent customer service, giving 1:1 and 1:many product demonstrations, and ensuring all Apple fixtures and merchandising elements are up to date and maintained according to Apple's standards.
  • While with Apple I've developed leadership skills such as Retail Sales & Service, Marketing & Communication, Training and Operations & Logistics. These leadership skills helped me devise successful business strategies. This includes developing account plans that align with our channel partner needs, assess their progress while growing our channel partners revenue by double digits and growing adoption of the Apple ecosystem.
  • As a Sales Enablement Manager I play a key role in helping sales teams perform at their best. My primary goal is to equip the sales team with the tools, resources, and training needed to sell effectively and efficiently. A big part of the role involves creating and delivering training programs. This can include onboarding for new sales reps, product training, and developing ongoing skill-building sessions that cover selling techniques, objection handling, or using sales technology (like CRM tools).

Fixed Operations Director

01.2007 - 01.2010
  • Lead all day-to-day operations of the service and parts departments
  • Made the service and parts departments the profit center of the dealership
  • Responsible for nine (9) direct report employees, and trained and developed all employees not requiring a MI state certification
  • Earned recognition as the top Nissan parts and service departments in the state of Michigan

Education

Associates Degree - Business Management

Macomb Community College
01-2000

Skills

  • Microsoft Office
  • Tableau
  • Partnership development
  • Competitor research
  • Brand management
  • Trend analysis
  • Strategic planning
  • Staff training and development
  • Business development
  • Verbal and written communication
  • Time management
  • Innovation management
  • Networking strategies

Timeline

Area Sales & Enablement Manager

Apple Inc.
01.2010 - Current

Fixed Operations Director

01.2007 - 01.2010

Associates Degree - Business Management

Macomb Community College