Timothy K. Drake

Work History

United Parcel Service

Horsham, Pennsylvania

01.2019 - Current

Designed and implemented robust operational strategies for final-mile delivery services.
Revamped operational plans to meet customer needs and requests.
Collaborated across departments to secure outside supply chain vendors.
Influenced employees to optimize efficiency and achieve production standards.
Recovered customer turnover and acquired new partners through effective team supervision.
Created action plans that won SMB and enterprise customers.
Spearheaded operations budget exceeding $1M, mitigating costs by up to 50% year-over-year.
Oversaw 600 square miles of final-mile deliveries, outperforming 99% of work groups in cost per delivery.

United Parcel Service

Willow Grove, USA

09.2016 - 01.2019

Improved productivity and drove efficiency by managing department resources.
Facilitated ongoing professional development and motivation of department personnel by executing employee personal development plans.
Supported account objectives for service level, cost management, customer expectations, and volume requirements by spearheading day-to-day trans-load activities.
Adhered to all established accuracy and productivity standards to boost profitability.
Built and fostered positive, team-oriented work environment that values employee participation, proactive communication, inter-departmental cooperation, and continuous improvement at all levels.
Ensured all employees receive thorough orientation, skill and safety training, appropriate materials and information, regular evaluations, and proactive coaching to support their continued development.
Identified and met needs of employees, departments, and corporate by acting as liaison and advocate at all levels.
Assured all employees followed safety policies and procedures at all times and were fully compliant with department, station, corporate, OSHA, and WISHA requirements.

Stockton University Coastal Research Center

Galloway, USA

10.2015 - 08.2016

Gathered geological data accurately to support beach restoration initiatives.
Provided guidance on beach erosion and replenishment to public stakeholders.
Operated surveying equipment, including Leica products, to enhance accuracy in data collection.
Collaborated with team members to meet time-sensitive goals effectively.
Resolved critical issues while maintaining composure during challenging situations.
Worked with customers and FEMA to quantify sand loss for beach restoration funding.
Monitored beach erosion and sand movement across 15 shore towns along New Jersey coast.
Maintained maps and collected data for New Jersey Beach Profile Network covering over 130 miles of coastline.

Drexel University Rowing

Philadelphia, USA

06.2013 - 10.2015

Delivered effective training on rowing techniques and strategies to student-athletes.
Managed safety protocols and equipment for men's and women's varsity teams.
Organized team travel logistics, ensuring compliance with DOT regulations.
Oversaw afternoon practices and rowing sessions for varsity teams.
Supported planning of travel accommodations and maintained equipment during events.
Ensured boathouse compliance with safety regulations in collaboration with The Schuylkill Navy Lieutenant of Safety.
Inspected and diagnosed boathouse equipment, including eight motor boats and 15 shells.

America Corps (Cadence Cycling Foundation)

Philadelphia, USA

03.2011 - 06.2013

Developed youth programs informed by student data outcomes.
Oversaw planning and execution of events, including five student bike races.
Conducted site visits to ensure effective program management and policy adherence.
Supervised 15 teams across Philadelphia and Delaware to maintain performance standards.
Supported grant writing efforts through collection of student metrics.
Organized in-kind donation process from collection to distribution to students.
Provided guidance on secondary education importance to youth participants.
Contributed to monthly newsletter creation and other communications.