Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Assessments
Cooking, Computers, Repair, Thrifting.
Timeline
web
Open To Work

Tim Keating

Field & Customer Service Representative
Hazelwood,MO

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Field Service Representative / MerchandiserReal Estate Broker-Associate-OwnerCustomer Service Engineer

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Hazelwood, MO, US
Open to relocation: Yes

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsPaid time off

Summary

Authorized to work in the US for any employer
Seeking new opportunities in the Field Merchandising service, sales and management sector. Bringing extensive experience and expertise to the table, enthusiasm for contributing to a progressive organization focused on growth. With over a decade of hands-on field remote merchandising and service experience, complemented by two decades of office management and team leadership skills, poised to drive success in merchandising and service endeavors. Keen to explore roles that resonate with career objectives, excited about the prospect of applying dedication to effective merchandising and management in a fresh, stimulating environment.

Overview

28
28
years of professional experience
22
22

Years of Contract Negotiation and Forms use

25
25

Years of Professional Experience

16
16

Years of Business Ownership and Management

Work History

Customer Service Engineer

NCR Atleos
St Louis, MO
04.2025 - Current
  • Diagnosed and resolved technical issues for customers, enhancing satisfaction and reducing downtime.
  • Provided expert support on product functionality, ensuring accurate information delivery to clients.
  • Collaborated with engineering teams to develop solutions for complex customer inquiries.
  • Mentored junior engineers, fostering skill development and improving team efficiency.

Field Service Representative / Merchandiser

Redbox Automated Vending And Service
11.2010 - Current
  • Consistently service 50-75 locations weekly across multiple product lines including Redbox, EcoATM,KeyMe, PDI Health, among others.
  • Utilize Plan O Grams, Media Tracker, and online tools for advertising material delivery and installation.
  • Conduct field surveys, track installations, and generate reports using handheld electronics proficiently on a daily basis.
  • Minimized equipment downtime through proactive maintenance and troubleshooting initiatives.
  • Developed lasting relationships with clients through excellent communication and professionalism.
  • Managed inventory of replacement parts, ensuring availability for prompt service delivery

Real Estate Broker-Associate-Owner

The Buyer's Agent of St. Louis
St Louis, MO
01.1998 - 06.2022
  • Founded JTWTBA LLC in 2004 with two partners, acquiring office and business, enabling the previous Broker-Owner's retirement.
  • Utilized Quickbooks Pro for income, expense tracking, and financial projections.
  • Secured favorable contract terms for clients, ensuring successful transactions and positive outcomes.
  • Oversaw the recruitment, training, and licensure of a peak team of 12 agents.
  • Increased client satisfaction by providing personalized real estate services and advice tailored to individual needs.
  • Collaborated with real estate peers to broaden network and referrals, driving business growth.
  • Juggled numerous property transactions with exceptional organization and communication.
    Aided clients through intricate mortgage processes, ensuring seamless property financing.
  • Stayed current on industry regulations, policies, and best practices, ensuring transaction compliance.

Education

Real Estate Brokerage - Real Estate Business Management

Missouri School of Real Estate
Chesterfield, MO
12.1997

Mechanical Engineering CNC Specialty -

Florissant Valley Community College
St. Louis, MO
07.1990

GED -

Hazelwood East High School
St. Louis, MO
06.1981

Skills

  • Field Service
  • Repairing
  • Scan
  • Adaptability to change
  • Teamwork and collaboration
  • Routine maintenance
  • Customer service
  • Time management
  • Attention to detail
  • Excellent communication
  • Computer skills
  • Following safety practices
  • Work order completion
  • Effective communication
  • Adaptability and flexibility
  • Customer relations

Certification

Broker-Associate, The Missouri Real Estate Commission, 06/01/18, 06/01/20, 12 Hours of Continuing Education required for renewal every 2 years

Assessments

  • CRM Skills with Salesforce, Proficient, 02/01/23
  • Email Skills, Highly Proficient, 02/01/24
  • Data Analysis, Highly Proficient, 02/01/24
  • Real Estate, Expert, 02/01/24
  • Management & Leadership Skills: Impact & Influence, Highly Proficient, 02/01/24
  • Research Skills, Proficient, 02/01/24
  • Social Media Skills, Familiar, 02/01/24
  • Marketing, Proficient, 05/01/23
  • Sales: Influence & Negotiation, Highly Proficient, 05/01/24
  • Verbal Communication, Highly Proficient, 05/01/24
  • Memorization & Recall, Highly Proficient, 05/01/24

Cooking, Computers, Repair, Thrifting.

I have always loved to cook, and specialize in homemade candy, fudge and meals for large groups. 

I have been working with computers since the Commodore 64 came out, and building, repairing and upgrading hardware and equipment. 

I have always loved finding a good value. 

Timeline

Customer Service Engineer

NCR Atleos
04.2025 - Current

Field Service Representative / Merchandiser

Redbox Automated Vending And Service
11.2010 - Current

Real Estate Broker-Associate-Owner

The Buyer's Agent of St. Louis
01.1998 - 06.2022

Real Estate Brokerage - Real Estate Business Management

Missouri School of Real Estate

Mechanical Engineering CNC Specialty -

Florissant Valley Community College

GED -

Hazelwood East High School
Tim KeatingField & Customer Service Representative