A dedicated and reliable professional with extensive experience across diverse labor roles, adept at handling physically demanding tasks and adapting to long hours in varying weather conditions. Demonstrates a strong aptitude for quickly mastering new techniques and operating advanced equipment.
A seasoned manager with over 5 years of leadership experience, committed to exceptional customer service. Skilled in fostering productive team dynamics, resolving complex challenges, and cultivating lasting customer relationships to drive loyalty and satisfaction.
Monitored work progress to ensure compliance with building codes, safety regulations and quality standards.
Resolved conflicts between contractors or between contractor and client efficiently and professionally.
Coordinated material procurement processes with suppliers while ensuring timely delivery of materials at job sites.
Adhered strictly to company policies and procedures while overseeing operations at the site.
Managed multiple projects simultaneously.
Managed projects to complete on schedule by working with specialized teams.
Managed projects by coordinating materials, inspections and contractor tasks.
Managed new residential construction projects and assisted with select commercial assignments. Coordinated schedules and collaborated with trades, ensuring timely progress and inspections. Oversaw final punch-out tasks to ensure projects were completed efficiently and within deadlines.
Managed all walk-in and phone-based customer orders, ensuring timely and accurate processing.
Delivered exceptional customer service by assisting with repairs, replacement parts, and addressing any trailer-related inquiries or concerns.
Cultivated and maintained strong relationships with key clients while consistently supporting the needs of the existing customer base.
Assisted with property management, general construction tasks, and skid steer grading for new construction projects.
Coordinate and schedule plumbing installations with customers efficiently and professionally.
Foster strong relationships with Lowe's sales staff and management to enhance collaboration and customer service.
Consistently deliver exceptional customer service, earning top feedback for quality and professionalism from store installers.
Perform a wide range of plumbing installations, including water heaters, toilets, sinks, vanities, vanity tops, water softeners, faucets, and more.
Managed residential and commercial construction projects from inception to completion, overseeing all phases of construction, including land clearing, site preparation, and final inspections.
Coordinated and supervised subcontractors to ensure quality and timely project delivery.
Maintained clear and consistent communication with clients to ensure project expectations were met.
Skilled in a variety of construction tasks, including skid steer operation, painting, electrical work, plumbing, flooring, trim installation, framing, siding, demolition, and more.
Delivered exceptional customer service, ensuring high levels of customer satisfaction.
Led the enhancement of equipment maintenance, repairs, and safety protocols, achieving a 95% reduction in maintenance and repair costs.
Supervised and coordinated the work of a team of 20-30 employees, ensuring efficient operations and performance.
Fostered strong relationships with new team members and actively supported the professional development of existing staff.
Customer service
Communication skills
Construction
Computer skills
Hand tools
Renovation
Sales
Management
Property Management
Handyman
Conflict management
Project development
Client rapport