Clinical professional with comprehensive background in overseeing healthcare operations and delivering patient-centered care. Expertise in developing and implementing clinical programs with focus on quality improvement and client satisfaction. Known for fostering team collaboration, adapting to evolving needs, and achieving impactful results.
Overview
16
16
years of professional experience
Work History
Physical Therapist Case Manager
Advocate Aurora Health Care
08.2017 - Current
Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
Evaluated assistive devices to provide recommendations for improved function and comfort.
Enhanced patient satisfaction by providing one-on-one attention and addressing individual concerns.
Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
Collaborated with multidisciplinary teams to develop comprehensive care plans for optimal patient outcomes.
Precept new physical therapists
Supervise physical therapy assistants
Developed and designed a continuing education program for acute total knee rehabilitation for Aurora home care physical therapists
Clinical Director
Empower Physical Therapy and Rehabilitation
04.2013 - 07.2017
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Mentored staff members through professional development opportunities, fostering a culture of continuous learning and growth.
Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
Conducted regular performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
Provide outpatient physical therapy rehabilitation to patients of all ages
Supervise and delegate tasks to physical therapy assistants and aids
Help and plan faculty meetings and education
Precept physical therapy assistant students
Physical Therapist
Dynamic Rehabilitation
06.2010 - 04.2013
Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
Specialized in treating neck and back pain primarily by the methods of McKenzie Therapy
Utilized advanced manual therapy techniques to alleviate pain symptoms in a variety of patient populations.
Collaborated with in-house physicians to develop comprehensive care plans for patient outcomes
Physical Therapist
Ohio Health Neighborhood Care
09.2009 - 06.2010
Designed customized home exercise programs tailored to individual patient needs for continued progress outside of clinic visits.
Managed acute and chronic conditions with full understanding regarding complex therapy needs.
Adapted therapy sessions and exercises according to patient progress and limitations.
Recorded patient prognosis, treatment, and responses into reports and patient charts.