Timothy Kelly

• Kept records of customer interactions, processed customer accounts and filed documents.
• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
• Reviewed or made changes to customer accounts.
• Followed communication procedures, guidelines and policies.
• Met personal/team sales targets and call handling quotas.
• Researched answers or solutions as needed.

• Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.
• Met personal/team sales targets and call handling quotas.
• Kept records of customer interactions, processed customer accounts and filed documents.
• Followed communication procedures, guidelines and policies.

sorting packages

• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Mastered point-of-service (POS) computer system for automated order taking.
• Assisted management with inventory control and stock ordering.
• Maintained working knowledge of restaurant's policies and procedures.
• Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times.
• Maintained high standards of customer service during high-volume, fast-paced operations.
• Followed procedures for safe food preparation, assembly, and presentation.

• Maintained working knowledge of restaurant's policies and procedures.
• Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times.
• Mastered point-of-service (POS) computer system for automated order taking.
• Followed procedures for safe food preparation, assembly, and presentation.
• Assisted management with inventory control and stock ordering.

• Operated heavy machinery to execute construction tasks efficiently.
• Collaborated with team members to adhere to safety protocols on-site.
• Assisted in the installation of structural frameworks and fixtures.
• Conducted routine inspections of tools and equipment for proper functioning.
• Maintained cleanliness and organization of work areas throughout projects.
• Trained junior workers on best practices in construction techniques and safety measures.
• Oversaw workflow processes, ensuring timely completion of construction phases.
• Implemented process improvements that enhanced operational efficiency on job sites.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Maintained clean and organized job sites, contributing to a safe working environment for all employees.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Gathered and disposed of worksite debris to remove safety hazards.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
• Assisted with basic carpentry work such as installing wooden floors and crown molding.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
• Operated power equipment to move materials and promote job efficiency.
• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
• Assisted with successful, time-sensitive renovations of various structures.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.