Resourceful individual able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve plasma operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Center Manager
B Positive National Blood Services
11.2023 - 03.2024
Championed innovation in service offerings, continuously identifying emerging trends and incorporating them into the center''s operations to stay ahead of competitors.
Monitored financial performance indicators regularly to make informed decisions regarding budgeting adjustments or investments in new resources as needed.
Implemented cost-saving measures to reduce operational expenses while maintaining high-quality services for clients.
Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
Assistant Manager
Immunotek Bio Centers
11.2022 - 12.2023
Mentored team members to enhance professional development and accountability in workplace.
Created employee schedules to align coverage with forecasted demands.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Supervised day-to-day operations to meet performance, quality and service expectations.
Amazon FBA Seller
Self Employed Web
12.2018 - Current
Conducted retail arbitrage to build inventory for resale via online platforms.
Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
Created clear, precise and properly detailed product and service information on company website.
Order Fulfillment Speialist
Procter & Gamble Co
12.2020 - 12.2022
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Inspected machinery and equipment to determine functionality and performance.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Collaborated with team members to complete timely orders and avoid delays.
Operations Supervisor
Grifols Biomat USA
02.2013 - 12.2018
Motivated and trained employees to maximize team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Worked at facilities in Portland, OR and Van Nuys, CA. Trained in all areas of production.
Phlebotomist
Octapharma Plasma
01.2011 - 02.2013
Completed proper sanitation and cleaning of equipment and work areas between patients.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Used personal protective equipment correctly to protect coworkers and patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
Trained in all areas of plasma production.
Phlebotomist
CSL Plasma
12.2008 - 01.2011
Completed proper sanitation and cleaning of equipment and work areas between patients.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Used personal protective equipment correctly to protect coworkers and patients.
Stocked phlebotomy cart or carrier with appropriate supplies.
LPN- Corrections, at Rutherford County Adult Detention Center at Rudd Medical ServicesLPN- Corrections, at Rutherford County Adult Detention Center at Rudd Medical Services