TIMOTHY KESTER
TULSA,OK
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
27
27
years of professional experience
Work History
District Supervisor
Langley Management
11.2011 - Current
- Started in New Mexico successfully managed the 11 stores, transferred to Oklahoma in 2022.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Promoted a positive work culture within the district by recognizing employee achievements and providing avenues for growth opportunities.
- Traveled with the Director to help train in multiple districts
- Increased Volume, and ROA consistently
- Thrived on employee relations
District Supervisor/Store Manager
World Acceptance
08.2004 - 11.2011
- Returned as a manager in Poteau Ok in August 2004 by the end of the fiscal year achieved Most Improved Operations for the state of Oklahoma.
- Highest % of the Volume for the State of Oklahoma
- Highest % of charge off recovery for the State of Oklahoma
- Moved to New Mexico for the company in 2005
- Promoted to supervisor in April of 2006
- Took over a struggling district . Improved the district by hiring the right people and promoting from within the district to improve offices.
- Opened offices in the Northern part of the state and training the employees to be successful
- Offices achieved #1 operations, most improved operations, and #1 new offices, under my leadership and our drive together to be a successful team together.
- Won various monthly rewards (top dogs) for the region lowest bad debt, highest rating sheet profit, growth, loan volume, lowest delinquency.
- Won #1 district in the state of New Mexico
- Achieved an excellent average company audit rating.
District Supervisors
Southern Management Corporation
05.2002 - 08.2004
- Ensured compliance with state and federal regulations, maintaining accurate records and documentation.
- Successfully opened the state of Oklahoma for the Company
- Thrived in recruiting, motivating and training employees policies and procedures
Branch Manager
World Acceptance
03.1997 - 05.2002
- Maintained friendly and professional customer interactions.
- Grew an office from 299 accounts to over 900.
- Maintained standard bad debt, delinquency, volume
- Strong customer relationships
Education
High School Diploma -
Stilwell High School
Stilwell, OK05.1992
Skills
- Operations Management
- Staff Development
- Sales management
- Community Engagement
- Customer relations
- Problem Solving
- Maintaining a positive work environment
Timeline
District Supervisor
Langley Management
11.2011 - Current
District Supervisor/Store Manager
World Acceptance
08.2004 - 11.2011
District Supervisors
Southern Management Corporation
05.2002 - 08.2004
Branch Manager
World Acceptance
03.1997 - 05.2002
High School Diploma -
Stilwell High School
Similar Profiles
Amber SilvaAmber Silva
Senior Branch Manager at Langley ManagementSenior Branch Manager at Langley Management
Heagen WebberHeagen Webber
Baseball Umpire at Langley Baseball /North Langley BaseballBaseball Umpire at Langley Baseball /North Langley Baseball
Tisha MackinTisha Mackin
Head Service Receptionist & Appointment Coordinator at Langley Goldkey Volkswagen And Langley AudiHead Service Receptionist & Appointment Coordinator at Langley Goldkey Volkswagen And Langley Audi
Jessica PhilpotJessica Philpot
Customer Service Representative at Brown Insurance AgencyCustomer Service Representative at Brown Insurance Agency
Tricia GrinderTricia Grinder
Cardiac PCU Nurse at Saint FrancisCardiac PCU Nurse at Saint Francis