Timothy Kurth
Menifee,CA
Summary
Accomplished General Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
12
12
years of professional experience
Work History
General Manager
Adidas
Cabazon, CA
06.2021 - Current
- District leader for Omni Channel Innovation. Support and pilot new software for digital and omni channel solutions.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Store Manager
Adidas
Culver City , CA
01.2020 - 06.2021
- Facilitated operational best practices and policies for Los Angeles District managers.
- Strategic game planning on improving store systems that integrated with Omni channel technology.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
Assistant General Manager of Operations
Adidas
Ontario, CA, CA
10.2018 - 01.2022
- Co-facilitator for the Los Angeles District Operations Monthly
- Pillar Call
- Align leaders in the Los Angeles District on Operational
- Excellence best practices and correct standards
- Upskill team and train new hire Leaders in the district on all
- Operational standards
- Support new store openings and assist stores when needed
- Deliver Quarterly Performance Standard Reviews
- Plan and prepare stores for transition monthly
- Identify training gaps for all Operational processes
- Ensure all software and technology is up to date and maintained
- Coordinate and receive deliveries and ensure the team is in place
- Address all safety, security and liability items, and submit proper documentation
- Ensure new shipment is scanned into inventory same day as received
- Maintain a clean and organized store that surpasses Company standards.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and prepared work schedules for 80 employees to assign employees to specific duties.
Assistant Store Manager
Michael Kors
Torrance, CA, CA
05.2016 - 06.2017
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Operations Manager
Michael Kors
Arcadia, CA
05.2012 - 05.2016
- For 8 months while ranking number 1 in Sales in the region for Quarter 1 and Quarter 2
- Increased year to date sales by 30% above LY
- Increased yearly sales by 10% and continuously ranked in top 5 volume stores within the company from 2014 to 2018
- Managed multiple stores within the Los Angeles District
- Hosted in store events for new collections and hosted private in store events for clients
- Created a talent map for the Los Angeles District consisting of other neighboring store managers to build networking relations and partnership
- Coordinate management meetings and host annual store holiday meetings with fun creative team building exercises
- Analyze sales reports to determine the needs of the business and set strategies with the management team
- Ensure team’s development and motivation - sense of belonging and strengths are being utilized at fullest potential.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Logistics Supervisor
Banana Republic
Ontario, CA
03.2011 - 05.2012
- Direct inbound and outbound logistic operations, such as transportation or warehouse activities, safety performance and logistics quality management
- Interpret and communicate work procedures and company policies with the team
- Monitor inventory levels by generating best seller reports, out of stock reports and merchandise replenishment reports to keep inventory in order and stocked with best sellers
- Created store layouts on Microsoft Excel for the district to use during inventory cycle counts
- Managed multiple offsite locations
- Performed store audits with partnership of Regional Loss
- Prevention manager.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
Associates Degree -
Citrus College
Highschool Diploma - undefined
Skills
- Team Coaching and Development
- Inspiring Leader and Strong Communication
- Complex Problem Solving
- Exceptional Customer Relations
- Adaptability and Composure
- Microsoft Outlook
Timeline
General Manager
Adidas
06.2021 - Current
Store Manager
Adidas
01.2020 - 06.2021
Assistant General Manager of Operations
Adidas
10.2018 - 01.2022
Assistant Store Manager
Michael Kors
05.2016 - 06.2017
Operations Manager
Michael Kors
05.2012 - 05.2016
Logistics Supervisor
Banana Republic
03.2011 - 05.2012
Associates Degree -
Citrus College
Highschool Diploma - undefined
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