Timothy Kyle
St. Petersburg,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Operations
Hungry Howies Pizza & Subs
1212 S Broad Street Brooksville FL 34601
08.2013 - 10.2020
- Streamlined operations by implementing efficient workflow processes and procedures.
- Optimized inventory management by closely monitoring stock levels and placing timely orders.
- Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Collaborated with team members to develop innovative solutions for operational challenges.
- Developed strong relationships with suppliers, resulting in improved product quality and delivery times.
- Implemented safety protocols to maintain a secure work environment for employees.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with other departments to improve overall company efficiency and effectiveness.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Supervised operations team to support operational excellence and excellent customer service.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
Working On My AA - Business Administration
Pasco-Hernando State College
New Port Richey, FL2027
Skills
- Purchasing and Planning
- Employee Supervision
- Performance Analysis
- Delegat
- Time Management
- Customer Service
- Microsoft Office Proficiency
- Conflict Resolution
- Operational Efficiency
- Customer Service Management
- Decision-Making
- Recruitment
- Price Structuring
- Direct Sales
- Staff Development
- Relationship Building
- Program Optimization
- Teamwork and Collaboration
- Quality Assurance
- Data Analysis
- Cross-functional Collaboration
Timeline
Assistant Manager of Operations
Hungry Howies Pizza & Subs
08.2013 - 10.2020
Working On My AA - Business Administration
Pasco-Hernando State College