Dependable employee diagnoses and repairs various heavy-duty equipment types and models. Performs thorough preventative maintenance and identifies opportunities for productivity improvements.
Performed maintenance on heavy equipment such as dump trucks, semi-trucks, and trailers. Assisted in conducting compliance checks for vehicles and trailers to adhere to DOT regulations. Maintained detailed inventory of fuel and oil supplies. Executed routine preventative maintenance and inspections on NC DOT heavy equipment. Provided mechanical support during emergency situations caused by severe winter storms.
Performed maintenance services on boats safely and effectively. Assisted in towing boats to and from the lake. Delivered boats to customer docks and boathouses. Inspected boats for safety issues to ensure safe usage. Verified all boats contained legally required safety equipment. Operated forklift for loading and unloading boats from storage racks. Serviced trailers and shop trucks as needed. Maintained cleanliness of the shop environment. Washed boats during busy periods when staffing was limited. Organized and cleaned work areas. Managed inventory upkeep.
Managed tense situations effectively, addressing customer complaints with calm and professionalism. Assisted customers promptly and efficiently, even during the busiest hours. Adapted quickly from customer service to food preparation as needed. Transitioned to order delivery during the COVID-19 pandemic to maintain service continuity.
Executed frame alignment and bodywork restoration tasks. Assisted insurance adjusters with claims processing to ensure accuracy. Applied quality control measures to improve repair accuracy and consistency. Aided in streamlining workflow processes to minimize turnaround times for repairs.