Timothy Leonard
ATGLEN,PA
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Seven Eleven
Landenberg, PA
09.2022 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
Freight Flow Manager
Ollies Bargain Outlet
Kennett Square, PA
03.2020 - 01.2022
- Developed and implemented strategies to improve freight flow processes.
- Analyzed operational data to identify areas of improvement in the supply chain process.
- Managed daily operations of warehouse staff, ensuring tasks were completed on time and efficiently.
- Supervised team members to ensure quality assurance standards were met throughout the entire process.
- Reviewed customer orders and prepared shipping documents accordingly.
- Organized the storage of goods within the warehouse according to established guidelines.
- Monitored incoming shipments for accuracy and timeliness.
- Created standard operating procedures for efficient freight flow management.
- Maintained accurate records of all incoming and outgoing shipments, including tracking numbers and delivery dates.
- Enforced safety regulations throughout the workplace according to company policies.
- Received incoming shipments and reviewed merchandise against purchase orders.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
- Implemented and planned warehouse safety and security programs and activities.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Education
High School Diploma -
Octorara Area High School
Atglen, PA06-2005
Skills
- Employee Performance Evaluations
- Employee Scheduling
- Sales monitoring
- Budget assistance
- Task Delegation
- Operations Management
- Reporting and documenting
- Closing oversight
- Project management abilities
- Team motivation
- Retail Operations
- Staff Supervision
- Customer service and satisfaction
- Policy administration
Timeline
Assistant Manager
Seven Eleven
09.2022 - Current
Freight Flow Manager
Ollies Bargain Outlet
03.2020 - 01.2022
High School Diploma -
Octorara Area High School
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