Timothy J Leonard

Professional manager with a strong supply chain background. Depth in materials management, warehouse distribution, inventory control, production scheduling, purchasing, and customer service. Excellent communication, analysis, problem solving and technical skills. Known for people skills, persistence, and ability to handle multiple crisis situations.

• While overseeing daily operations of production scheduling, customer service and warehousing departments, ensured profitable, and efficient product delivery:
• Improved on-time delivery by 30%
• Reduced freight retention costs by 80%
• Increased internal warehouse space by 70% via shelving reconfiguration, reducing dependency on external warehousing by 60%.
• Implemented Lean principles that reduced lead time from order to dock from 24 hours to under an hour.
• Created a visual dashboard, allowing employees to see their speed and accuracy in order fulfilment; used to evaluate and improve employee performance.
• Eliminated obsolete inventory in six months, and implemented processes and controls to prevent future obsolete inventory.
• Reduced raw material inventory $2M in one plant by training planners with a newly-implemented ERP system.
• Reduced inventory by 33% while maintaining a 97% order fulfilment rate.
• Maintained high level of service to maintain Key Customer base during complicated integration of two non-union facilities into a unionized plant.
• Developed 'Advantage' program, providing customers with short-lead-time products while allowing plants adequate time to replenish inventory.

• Extensive experience in developing processes, establishing standards and managing operations to ensure accurate material and order flow, customer reporting and analysis, and timely product delivery.
• Proficient in managing work across teams (finance, sales, marketing and manufacturing) to implement prompt delivery of product, while maintaining the lowest needed levels of inventory.
• Skilled in implementing best-practice production planning and inventory control processes across all production facilities, ensuring uniform guidelines that fulfil customer requirements.
• Adept at customer relationship and crisis management, developing account retention and account recovery plans with Sales and QA to provide immediate corrective actions for key accounts.
• Solid experience in improving profit margins through analysis of cost and price data, as well as communicating proactive and corrective actions with affected departments.
• Skilled in negotiating with suppliers, resulting in lower costs and improved service.