Timothy MacMahon
East Patchogue,NY
Summary
Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements and diagnosing minor equipment issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Conductor
Long Island Railroad
09.2016 - Current
- Performed daily inspections on switches.
- Prepared forms, required reports, switch lists and train orders daily.
- Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
- Communicated through various methods to conduct train movement.
Manager
Carlo’s Pizza
01.2013 - 08.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Regents Diploma -
Riverhead Senior High School
Riverhead, NYSkills
*Clear and effective communicator
*Troubleshooting equipment malfunctions
*Leadership under stressful conditions
Certification
CFR Part 242 Certified Conductor
Timeline
Certified Conductor
Long Island Railroad
09.2016 - Current
Manager
Carlo’s Pizza
01.2013 - 08.2016
Regents Diploma -
Riverhead Senior High School