Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Timothy Magee

Sunnyvale,California

Summary

People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying different needs to develop and deliver creative solutions.

Overview

6
6
years of professional experience

Work History

Digital Team Lead/Flex Fulfilment

Target
Sunnyvale, CA
09.2017 - 09.2022
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Coordinated resources across multiple teams to achieve project goals within budget constraints.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Created detailed reports on team activities as requested by management.
  • Motivated staff through positive reinforcement techniques.
  • Maintained accurate records of employee attendance and task completion times.
  • Delegated tasks appropriately according to individual skill sets.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Collaborated with management team to implement new work procedures or policies.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Rotated through series of different stations based on team needs.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Operated forklifts and overhead cranes to move supplies and finished products.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Maintained positive working relationship with fellow staff and management.
  • Evaluated needs of departments and delegated tasks to optimize overall production.

Cashier/Food Service Worker

Panda Express
Sunnyvale, CA
08.2016 - 08.2017
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered phone calls to assist customers with questions and orders.
  • Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
  • Prepared ingredients for use in menu items such as salads, entrees, soups and desserts.
  • Stocked supplies such as food items, beverages and paper goods.
  • Organized storage areas to ensure that inventory was properly rotated according to expiration dates.
  • Followed health and safety standards for proper food handling techniques.
  • Maintained a safe working environment by adhering to all sanitation protocols.
  • Inspected kitchen equipment for cleanliness prior to use.
  • Demonstrated knowledge of menu items in order to answer customer questions accurately.
  • Packaged take-out orders with appropriate condiments and sides when necessary.
  • Checked temperatures of freezers, refrigerators and hot holding units on a regular basis.
  • Assisted cooks with meal prep tasks such as chopping vegetables or preparing sauces.
  • Ensured compliance with local health codes regarding proper storage of food products.
  • Discarded any expired or spoiled food items according to established guidelines.
  • Assisted dishwashers with unloading deliveries from vendors upon arrival at restaurant.
  • Replenished condiment containers on dining tables regularly throughout shift.
  • Swept floors in kitchen area at end of shift before closing up shop for the night.
  • Satisfied customers by quickly and accurately handling and preparing orders.

Education

High School Diploma -

De Anza
Cupertino, CA

Skills

  • Schedule Management
  • Production Monitoring
  • Regulatory Compliance
  • Trend tracking
  • Performance monitoring
  • Workplace Safety
  • Coaching and Mentoring
  • Employee engagement
  • Shift Scheduling
  • Mentoring
  • Team Supervision
  • Work Planning
  • Goal Setting
  • Problem-Solving
  • Team Check-Ins
  • Evaluating Employee Work
  • Work Planning and Prioritization
  • Leadership

Languages

English
Professional

Timeline

Digital Team Lead/Flex Fulfilment

Target
09.2017 - 09.2022

Cashier/Food Service Worker

Panda Express
08.2016 - 08.2017

High School Diploma -

De Anza

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Timothy Magee