Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Magoon

Simsbury

Summary

An experienced, roofing professional that has held multiple positions within a national roofing company. Over 20 years of experience in commercial low slope roofing and steep slope roofing. Well spoken and educated on all major manufacturer's specifications, OSHA safety standards, and business growth.

Overview

20
20
years of professional experience

Work History

Owner

Knox Roofing Services
03.2023 - Current
  • Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
  • Provided extensive product knowledge to clients to ensure the best roofing system for their buildings.
  • Provided accurate estimates and detailed scopes of work to clients.
  • Negotiated with distribution and manufacturer's to prior to purchase to ensure the company was receiving the best pricing.
  • Coordinated the delivery of materials, sub contractors, and services to the job site.
  • Inventory management and job cost tracking for the duration of the project.
  • Ensured all aspects of roof top and ground safety to comply with company and OSHA standards.
  • Ensuring that manufacturer's specifications are being followed during installation.
  • Provided daily reports to clients, updating them on project progress and providing photo documentation.
  • Coordinating the removal of all services and materials.
  • Log warranty information with manufacturer's and attend warranty inspections with manufacturer's.
  • Invoice and manage accounts receivables and account payables on a job specific basis.
  • Job close outs and job cost analysis, comparing cost of goods sold to estimated costs.
  • Handled client concerns and provided solutions that are efficient and cohesive with all parties.

Vice President

Supreme Roofing Systems
06.2019 - 11.2021
  • Identified opportunities to improve business process flows and productivity.
  • Increased company growth through collaboration with sales and marketing departments.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Cultivated company-wide culture of innovation and collaboration.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Managed financial, operational and human resources to optimize business performance.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Communicated business performance, forecasts and strategies to CFO and CEO.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Monitored key business risks and established risk management procedures.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Represented organization at industry conferences and events.

General Manager

Supreme Roofing Systems
03.2016 - 06.2019
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Formulated policies and procedures to streamline operations.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Service Manager

Supreme Roofing Systems
02.2013 - 03.2016
  • Met with customers to discuss service needs and offer available solutions.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Implemented strategies to increase customer service satisfaction ratings.
  • Resolved customer complaints in professional and timely manner.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Monitored service staff performance and provided feedback for improvement.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Service Technician

Supreme Roofing Systems
01.2012 - 02.2013
  • Responded to leak calls and small maintenance requests.
  • Troubleshoot deficiencies within multiple different roofing systems.
  • Provided excellent customer service for all clients.
  • Maintained accurate paperwork and detailed descriptions of work performed.
  • Continued training on multiple different roofing systems and manufacturer's approved repairs.
  • Ensured safety was installed and properly being used.
  • Maintained vehicle cleanliness and material inventory.

Safety Supervisor

Mahan Slate Roofing
03.2009 - 10.2011
  • Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
  • Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
  • Instructed employees on OSHA standards.
  • Monitored safety practices of new and existing employees.
  • Reviewed company processes and suggested methods that would improve overall safety for employees.
  • Mentored and managed team of safety specialists and enforced safety protocols among associates.
  • Inspected work practices and procedures for compliance with company and federal regulations.
  • Completed workplace safety and hazard inspections.
  • Participated in safety meetings by answering questions from staff members.
  • Led employee training on safe usage of equipment.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Communicated safety performance and progress to management and employees to provide up to date information.

Slate Roofing Foreman

Mahan Slate Roofing
06.2006 - 03.2009
  • Communicated effectively with team members, guiding crew in roof installations and repair work.
  • Maintained job sites to meet company and federal safety regulations.
  • Assigned daily duties to each employee based upon individual strengths, effectively completing 100% of roofing jobs on time.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Provided feedback to workers on job performance and safety procedures.
  • Inspected equipment and tools used for safe operation.
  • Directed projects according to schedule and quality demands.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Developed and maintained positive relationships with clients and other stakeholders.

Slate Roofing Laborer

Mahan Slate Roofing
07.2005 - 07.2006
  • Precisely cut felt, slates and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
  • Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
  • Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
  • Completed residential and commercial projects with tight schedules by working effectively with fellow team members.

Education

High School Diploma -

East Longmeadow High School
East Longmeadow, MA
06-2004

Skills

  • Project management
  • Business planning
  • Profit and loss
  • Talent development
  • Sales strategy development
  • Human resources
  • Business administration
  • Sales leadership
  • Project estimating
  • Verbal and written communication
  • Contract management

Timeline

Owner

Knox Roofing Services
03.2023 - Current

Vice President

Supreme Roofing Systems
06.2019 - 11.2021

General Manager

Supreme Roofing Systems
03.2016 - 06.2019

Service Manager

Supreme Roofing Systems
02.2013 - 03.2016

Service Technician

Supreme Roofing Systems
01.2012 - 02.2013

Safety Supervisor

Mahan Slate Roofing
03.2009 - 10.2011

Slate Roofing Foreman

Mahan Slate Roofing
06.2006 - 03.2009

Slate Roofing Laborer

Mahan Slate Roofing
07.2005 - 07.2006

High School Diploma -

East Longmeadow High School

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Timothy Magoon