Seasoned operations manager with more than 15 years of proven experience in optimizing operational processes and surpassing objectives. Skilled in developing strategic plans, following out process improvements, and cultivating partnerships with key stakeholders. Aiming to take and elevate operations to new heights of success in a senior role.
Hi, I’m
Timothy Marini
Greensboro,NC
Summary
Overview
22
years of professional experience
Work History
Carolina Industrial Pressure CleaningClemmons, United States
Director
12.2022 - 03.2024
Job overview
- Implemented strategic initiatives to streamline operations, leading in a 20% increase in efficiency and cost savings of $500,000 annually
- Led cross-functional teams in the development and execution of operational plans, resulting in improved productivity and customer satisfaction
- Oversaw all aspects of supply chain management, optimizing inventory levels and reducing lead times by 30%
- Developed and enforced performance metrics and dashboards to track key operational KPIs, enabling data-driven decision-making and continuous improvement
The Budd GroupGreensboro, United States
Branch Manager
01.2020 - 12.2023
Job overview
- Spearheaded the development of cutting-edge sales and service strategies contributing in a significant decrease in turnover to 7%
- Expanded customer base by acquiring new clients and identifying needs, resulting to sales totaling over 4 million for
- Successfully executed complete sales cycles, generating company record-high sales of 1.8 million to existing customers
- Formulated budgets and strategic business plans to optimize daily operations for each account
The Budd GroupGreensboro, United States
Senior Operations Manager
01.2018 - 01.2020
Job overview
- Managed expenses for Janitorial operations across 78 supervised accounts by reviewing job costs and adjusting as needed to ensure budget compliance
- Applied efficient workflow processes and standards as 1st level Manager managing operations in a 3-state area
- Elevated all six 1st level Managers under supervision to higher levels of pay and job responsibility before transitioning out of the role
Pentopia Sports and Property ManagementGrafton, United States
Comptroller
03.2016 - 01.2018
Job overview
- Successfully resolved all past due and delinquent accounts
- Efficiently managed payables and receivables
- Supervised all office and administrative functions
- Demonstrated expertise as a Finance Controller
Woodforest National BankSiler City, United States
Retail Branch Manager
01.2015 - 03.2016
Job overview
- Led customer service initiatives, facilitated employee growth and development, and consistently surpassed metrics and goals
- Managed branch personnel through comprehensive training, mentoring, and performance evaluations, effectively coaching team members
- Supervised staff scheduling, prioritized tasks, and delegated work assignments to enhance operational efficiency
First Citizens BankFort Mill, United States
Vice President / Relationship Manager
01.2014 - 01.2015
Job overview
- Directed the management team by cultivating strong relationships with key bank partners, product and support partners, and other essential business partners
- Recruited and trained new team members, managed performance management, and addressed obstacles to ensure individual and team success
- Implemented consistent sales management routines to monitor and evaluate team performance, achieving quota attainment at a peak of 140%
Founders Federal Credit UnionFort Mill, United States
Assistant Vice President Senior Officer
10.2010 - 01.2014
Job overview
- Directed and superintended the daily operations of a full-service branch office, ensuring alignment with organizational objectives
- Oversaw staff, operations, lending, product sales, customer service, security, and safety to maximize efficiency and effectiveness
- Applied sales management strategies to drive achievement of branch goals
- Evaluated and approved loans within expanded lending parameters, resulting in improved financial outcomes
Community First Credit UnionAppleton, United States
Assistant Branch Manager
04.2002 - 10.2010
Job overview
- Managed daily branch operations, including overseeing staff schedules, conducting performance evaluations, and ensuring compliance with company policies and procedures
- Implemented successful sales strategies to boost revenue and enhance customer retention
- Supervised a team of representatives, resulting in high levels of client satisfaction and loyalty
- Over 90%
- Collaborated with the branch manager to analyze financial data, identify areas for improvement, and devise action plans to meet branch goals and targets
Education
Marion Technical CollegeFond Du Lac, WI
Associates from General Studies
University Overview
Madison CollegeMadison, WI
Hospitality Tourism Managment
University Overview
Skills
- Strategic planning
- Team management
- Financial analysis
- Project Management
- Operations Management
- Program Management
- Facilities Management
- Contract and Vendor Management
- Business Development
Accomplishments
Accomplishments
- Achieved Breakthrough in Sales Award for driving substantial growth in top and bottom-line revenue.
- Received Company Ambassador Award for consistently representing and promoting both myself and the company at the highest standards.
- Earned Great People Program Award for outstanding service and commitment to self-improvement and collaboration with peers.
- Successfully handled the region's largest branch, maintaining exceptional customer satisfaction rates exceeding 90% during each review period.
- Reviewed job costs and made adjustments as necessary to ensure budget compliance for all 78 accounts.
- 1st level Manager Oversight for a 3-state area, leading to each of the 6 account Managers achieving higher levels of pay and job responsibility before leaving the position.
Volunteer Experience
Volunteer Experience
Chairman of The Board, Oxford House Inc, NC, United StatesWork Preference
Work Type
Full TimeTimeline
Director
Carolina Industrial Pressure Cleaning
12.2022 - 03.2024
Branch Manager
The Budd Group
01.2020 - 12.2023
Senior Operations Manager
The Budd Group
01.2018 - 01.2020
Comptroller
Pentopia Sports and Property Management
03.2016 - 01.2018
Retail Branch Manager
Woodforest National Bank
01.2015 - 03.2016
Vice President / Relationship Manager
First Citizens Bank
01.2014 - 01.2015
Assistant Vice President Senior Officer
Founders Federal Credit Union
10.2010 - 01.2014
Assistant Branch Manager
Community First Credit Union
04.2002 - 10.2010
Marion Technical College
Associates from General Studies
Madison College
Hospitality Tourism Managment
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