Developed strong relationships with clients to foster loyalty and increase repeat business.
Increased on-time delivery rates by effectively managing multiple assignments simultaneously.
Medical Room Cleaning
Edm Enterprises
12.2020 - 12.2021
Cleaning service for medical room & offices.
Mental Health Worker
Lacasa M.H.R.C.
04.2000 - 06.2007
Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
Documented client progress in confidential files.
Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.
Receiving Department Associate
Walmart
02.1992 - 03.2000
Expedited order processing and customer satisfaction by quickly and accurately placing received items into their designated locations.
Assisted in reducing product damage by carefully unpacking, inspecting, and repackaging returned items as needed.
Continuously updated knowledge of warehouse management systems and processes by attending training sessions and staying current with industry best practices.
Minimized delays in order fulfillment by swiftly processing high-priority shipments upon arrival at the receiving dock.
Storekeeper
US Navy
01.1988 - 01.1994
Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
Received product shipments and organized in stockroom storage area.
Enhanced store organization by implementing effective storage solutions and space utilization techniques.