Timothy Martinez
Riverside,CA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Private Collection Motors
Costa Mesa, CA
07.2021 - 05.2023
- Answered incoming telephone calls to provide store, products and services information.
- Organized store by returning merchandise to proper areas and restocked displays.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Office Manager
H&r Block
Jurupa Valley, CA
09.2022 - 04.2023
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
Education
Associate of Science - Cyber Security
Coastline Community College
Fountain Valley, CA05-2025
Skills
- Processing payments
- Customer needs assessment
- Product merchandising
- Sales target achievement
- Cold calling
- Cash handling
Certification
- CompTIA ITF+
Languages
English
Native/ Bilingual
Spanish
Limited
Chinese (Mandarin)
Elementary
Timeline
Office Manager
H&r Block
09.2022 - 04.2023
Sales Assistant
Private Collection Motors
07.2021 - 05.2023
Associate of Science - Cyber Security
Coastline Community College
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