Timothy Mason
Keller,TX
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to difference processes and drive company objectives resourceful and result-driven with a passion for growth and efficiency to meet company needs and to enhance business value.
Overview
5
5
years of professional experience
Work History
Salesman
Texas Toyota Of Grapevine
Grapevine, TX
01.2026 - 04.2026
- Engaged customers to assess needs and recommend suitable vehicle options.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Processed sales transactions efficiently using dealership management systems.
- Collaborated with finance team to facilitate smooth loan approvals for customers.
- Maintained up-to-date knowledge of automotive trends and competitor offerings.
- Trained new sales staff on best practices and customer engagement techniques.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
Salesman
Grapevine Honda
02.2025 - 11.2025
- Greet customers, identify their needs, and provide knowledgeable guidance on vehicle features, pricing, and financing options.
- Build rapport with prospective buyers through active listening, product expertise, and personalized recommendations.
- Conduct test drives while explaining vehicle performance, safety features, and technology packages.
- Negotiate pricing, trade-in values, and financing terms to close deals while maintaining customer satisfaction and dealership profitability.
- Prepare and complete all required sales paperwork, contracts, and documentation accurately and in a timely manner.
- Maintain up-to-date knowledge of inventory, new vehicle models, manufacturer incentives, and market trends.
- Follow up with leads and previous clients via phone, email, and CRM systems to generate repeat and referral business.
- Maintain the showroom and lot appearance, ensuring vehicles are clean, presentable, and properly displayed.
- Provide exceptional customer service before, during, and after the sale to foster long-term relationships and positive dealership reputation.
Insurance Agent and Sales Representative
Jonathan Jackson State Farm
07.2023 - 02.2025
- Maintained strong relationships with clients by providing exceptional customer service. Responsible for handling incoming internet leads, out-bound cold calling, policy changes for existing customers, and billing questions.
- Executing all tasks in a timely manner with high satisfactory customer service
- Retention of current policyholders while expanding coverage including life insurance
- Insurance product marketing to new customers
Infantryman
U.S. Army
01.2021 - 04.2023
- Operated weapons and equipment in ground combat operations. Duties included operating and maintaining weapons, such as rifles, machine guns, and hand grenades; locating, constructing, and camouflaging infantry positions and equipment; evaluating terrain and recording topographical information; operating and maintaining field communications equipment; assessing need for and directing supporting fire.
Skills
- Critical thinking and analysis
- Conflict resolution techniques
- Personal responsibility/ accountability
- Teamwork and communication management
- Leadership
- CRM software
- Account management
- Customer service
- Upselling and cross selling
- Outside and direct sales
- Negotiation
- Salesforce
Timeline
Salesman
Texas Toyota Of Grapevine
01.2026 - 04.2026
Salesman
Grapevine Honda
02.2025 - 11.2025
Insurance Agent and Sales Representative
Jonathan Jackson State Farm
07.2023 - 02.2025
Infantryman
U.S. Army
01.2021 - 04.2023