Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Residential Home Remodeler
Maple Hill Builders/ Owner
Morrisville,Vt., New Smyrna Beach,Fl., , Plattsburgh, N.Y.
07.2003 - Current
Coordinated phases of construction projects from inception to completion.
Assisted with diverse construction challenges to help team and customer.
Displayed high standards for quality workmanship and routinely double-checked work.
Created cost estimates for clients based on labor costs and material expenses.
Laid tile flooring or backsplashes in kitchens and bathrooms following manufacturer instructions.
Measured and cut materials to fit specific dimensions for remodeling projects.
Installed drywall, framing, insulation, cabinetry, countertops and trim.
Performed demolition of existing walls, floors, and ceilings to prepare for new construction.
Service Advisor/Parts Manager
Marque Motors
Portland, OR
03.1997 - 07.2003
Greeted customers and addressed their needs in a professional manner.
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Maintained records of customer interactions and transactions.
Assisted with scheduling appointments for service work to be performed on vehicles.
Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
Prepared invoices for services rendered and collected payments from customers.
Developed strong relationships with customers by providing exceptional customer service.
Regional Outside Sales Representative
WORLDPAC
Portland, OR
04.1993 - 10.1994
Developed and implemented strategies to increase sales in assigned region.
Created detailed presentations of products and services for prospective clients.
Identified potential customers, developed relationships with key decision makers, and presented product offerings.
Participated in trade shows, conferences, and other events to promote company's products.
Negotiated pricing contracts with customers based on their budget requirements.