Timothy McKinney
Bowling Green
Summary
Accomplished Assistant General Manager at Little Caesars Pizza, enhancing customer satisfaction through effective problem resolution and team training. Proven expertise in inventory management and operational efficiency. Skilled in forklift operation and safety compliance, ensuring seamless logistics. Recognized for boosting sales with strategic promotions and maintaining high-quality service standards.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Little Caesars Pizza
03.2025 - Current
- Assisted in daily operations, ensuring efficient workflow and high-quality customer service.
- Supported team training initiatives, enhancing staff performance and product knowledge.
- Managed inventory control processes, minimizing waste and optimizing stock levels.
- Implemented promotional strategies to boost sales and attract new customers.
- Facilitated communication between front-line staff and management for improved operational efficiency.
- Engaged with customers to resolve issues promptly, enhancing overall satisfaction levels.
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Forklift Operator
Phoenix Technologies
10.2020 - 01.2022
- Operated forklifts to transport materials across warehouse efficiently.
- Conducted routine safety checks on equipment to ensure operational readiness.
- Loaded and unloaded shipments, maintaining organization within storage areas.
- Assisted in inventory management by scanning and tracking products accurately.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
Construction Laborer
Northern Ohio Roofing
05.2018 - 09.2020
- Operated hand and power tools safely to complete roofing tasks efficiently.
- Assisted in installing roofing materials while ensuring adherence to safety protocols.
- Maintained clean and organized work environment to promote safety and efficiency.
- Collaborated with team members to execute project timelines effectively.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
High School Diploma -
The Woodlands High School
The Woodlands, TX05-2013
Skills
- Customer service
- Team training
- Inventory management
- Operational efficiency
- Communication skills
- Safety compliance
- Forklift operation
- Task prioritization
- Time management
- Problem resolution
- Employee scheduling
Timeline
Assistant General Manager
Little Caesars Pizza
03.2025 - Current
Forklift Operator
Phoenix Technologies
10.2020 - 01.2022
Construction Laborer
Northern Ohio Roofing
05.2018 - 09.2020
High School Diploma -
The Woodlands High School