Timothy Mclean
Columbus,IN
Summary
Focused Fixed Operations Director with 189 years of experience maximizing profits for large-scale A businesses through innovative leadership and communication skills. Expertise in project management, customer relations, and profit optimization. Unwavering professional accomplished in delivering excellent service while stimulating productivity and reducing costs. Certified in Chrysler
Overview
23
23
years of professional experience
Work History
Fixed Operations Director
P4 Columbus Auto Group
Columbus, Indiana
10.2021 - Current
- Directed fixed operations of 263-member group, driving services excellence, implementation of new programs, and attainment of sales objectives in alignment with market trends.
- Drove optimization of client experience, surpassing corporate objectives and delivering additional 42% business growth.
- Collaborated with suppliers in the development and implementation of improvement plans, promotional strategies and customer services optimization.
- Provided staff training, coaching and mentoring to effectively implement best practices and new policies or programs.
- Checked employee and resource utilization for each department.
- Monitored financial performance through daily reports.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
Fixed Operation Director
Helfman Dodge
Houston, TX
10.1999 - 10.2021
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Monitored budget and utilized operational resources.
- Managed procurement, inventory and warehouse operations.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Some College (No Degree) - Gunsmithing
Lone Star College System
Spring, TXSkills
- Optimizing profitability
- Pricing policies
- Preparing budgets
- Developing managers
- Relationship building
- Inventory management
- Budget development
- Effective leader
- Coaching and mentoring
Timeline
Fixed Operations Director
P4 Columbus Auto Group
10.2021 - Current
Fixed Operation Director
Helfman Dodge
10.1999 - 10.2021
Some College (No Degree) - Gunsmithing
Lone Star College System
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