Timothy Mcmillion
Baltimore
Summary
Support professional with keen focus on delivering exceptional service and operational efficiency. Known for driving team success and meeting organizational goals through collaborative efforts and flexible problem-solving skills. Displays strong adaptability and results-oriented mindset.
Overview
24
24
years of professional experience
Work History
Child Support Supervisor
Baltimore City Office of Child Support
01.2024 - Current
- Onboarded and trained new team members in benchmark performance.
- Coordinated training programs for new hires and existing team members.
- Developed and implemented support strategies to improve customer satisfaction.
- Participated in hiring processes by conducting interviews and evaluating candidates' fit for role.
Advocate
Youth Advocate Programs, Inc.
01.2014 - Current
- Provide mentoring support to youth by referring agency.
- Develop healthy, mentoring relationships with youth.
- Participate in regular mentoring activities with youth.
- Maintain regular contact (oftentimes upwards of 5 times a week) with each youth (phone or face).
- Regularly review each youth’s progress towards meeting goals outlined in the service plan.
- Model pro-social behaviors for youth.
- Maintain daily case notes that capture all work done on each client, e.g., school visits, daily contacts, mentoring activities, and case management activities.
- Develop relationships with families of youth clients and maintain regular dialogue.
- Participate in and assist with facilitation of group activities, including self-esteem, violence prevention, and anger management groups.
- Confront youth on negative or delinquent behaviors and consult with supervisor regarding behaviors.
- Provide transportation to youth clients (and families as required) to and from appointments and activities.
- Attend meetings with youth and their families, e.g., school, medical. Mental health, substance abuse, court, etc.
- Participate in the development of individualized service plans for youth.
Psychiatric Rehabilitation Coordinator
Innovative Therapeutic Services, LLC
01.2014 - 01.2024
- Lead groups, organized projects and activities, and monitor supplies needed by groups.
- Assess members, track progress and problem behaviors as needed.
- Coordinate with rehab. Coordinators on IRP goals.
- Assist with skill and resource development as needed.
- Assist with Rehab. Readiness interventions as needed.
- Assist with crisis counseling and behavior management as needed.
- Assist with case management.
- Assist with problem solving which could include finding supports or a referral source when indicated.
Case Management - Intake
The Department of Juvenile Services
01.2012 - 11.2012
- Conduct intake interviews with newly arrested youth to determine detention decisions.
- Prepare court list for youth arrested that require court attention and notify all parties such as the Assistant State’s Attorney, Public Defender, and pertinent personnel.
Case Management: Probation/Aftercare
The Department of Juvenile Services
08.2011 - 08.2012
- Worked with administrators to develop and implement new strategies.
- Meet with juvenile, family, and school on a regular basis.
- Schedule drug testing.
- Prepare and deliver reports to the court.
- Update the system on the youth’s progress.
- Counsel the youths who committed delinquent acts.
Case Management: Violence Prevention Intuitive
The Department of Juvenile Services
09.2009 - 08.2010
- Supervise high risk youths with felony and transfer of jurisdiction (adult) youth.
- Make contact with youth at least three times a week to reduce recidivism.
- Refer and link youth to community based treatment utilizing services from Operation Safe Kids.
Juvenile Detention Alternative Initiative
The Department of Juvenile Services
06.2006 - 09.2009
- Complete Risk/Needs screening for all youths detained.
- Identify youth that are detained that meet detention alternatives criteria.
- Communicate with parents to discuss reunification of youth and parent until pending court date.
- Link youth and parents to services prior to court to keep the youth in the home.
- Assist field case managers with placement of youth and positive reinforcement of youth and policy compliance to ensure the safe placement of youth.
- Develop and maintain communication with vendors such as shelters, community providers, and case managers to ensure appropriate programming of youths.
Intake
The Department of Juvenile Services
06.2001 - 06.2006
- Conduct intake interviews with newly arrested youth to determine detention decisions.
- Prepare court list for youth arrested that require court attention and notify all parties such as the Assistant State’s Attorney, Public Defender, and pertinent personnel.
Education
Bachelor of Science - Social Work
Morgan State University
05.2015
Leadership Development - undefined
Leadership Development Institute
04.2011
Associate of Arts - Human Services
Baltimore City Community College
05.1994
Skills
- Our Daily Bread Employment Center/Christopher Place Employment Academy Internship (1 year)
- Teamwork
- Problem-solving to assess situations and find solutions
- critical thinking skills
- advocacy skills
- organizational and time management skills
- Strong communication (active listening,verbal, and written)
- Leadership
- Work ethic
- computer skills
LANGUAGE
Englishaspsoe_nerdinfographic_o_4.5
Advanced
Timeline
Child Support Supervisor
Baltimore City Office of Child Support
01.2024 - Current
Advocate
Youth Advocate Programs, Inc.
01.2014 - Current
Psychiatric Rehabilitation Coordinator
Innovative Therapeutic Services, LLC
01.2014 - 01.2024
Case Management - Intake
The Department of Juvenile Services
01.2012 - 11.2012
Case Management: Probation/Aftercare
The Department of Juvenile Services
08.2011 - 08.2012
Case Management: Violence Prevention Intuitive
The Department of Juvenile Services
09.2009 - 08.2010
Juvenile Detention Alternative Initiative
The Department of Juvenile Services
06.2006 - 09.2009
Intake
The Department of Juvenile Services
06.2001 - 06.2006
Leadership Development - undefined
Leadership Development Institute
Associate of Arts - Human Services
Baltimore City Community College
Bachelor of Science - Social Work
Morgan State University