Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Mcnabb

Tobaccoville,NC

Summary

With a proven track record at Cooke Rentals Of Mt Airy, Nc, I leveraged team leadership and customer service excellence to enhance client loyalty and solve complex issues, fostering a positive environment. As GrassMasters Lawn and Hardscape Ser's owner, I demonstrated critical thinking and multitasking, ensuring quality and safety in service delivery.

Overview

12
12
years of professional experience

Work History

Service Manager

Cooke Rentals Of Mt Airy, Nc
King, NC
11.2019 - Current
  • Achieved positive customer experiences with proactive communication and follow-up.
  • Trained and guided team members for improved overall performance and morale.
  • Identified root causes of recurring problems for long-term solutions and improvements.
  • Enhanced customer loyalty by developing personalized service strategies based on feedback.

Owner

GrassMasters Lawn and Hardscape Ser
Tobaccoville, NC
03.2013 - 10.2019

I owned a landscaping and handyman business for multiple years until employees would not come to work and decided to close the business down

Education

GED -

Region 16
Amarillo, TX
04.1996

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Critical thinking
  • Reliable and responsible
  • Time management
  • Conflict resolution
  • Trustworthy and honest
  • Quality assurance
  • Workplace safety
  • Crew leadership
  • Employee supervision
  • Outgoing and energetic
  • Service scheduling
  • New employee hiring
  • Policy and procedure enforcement
  • Service documentation
  • Service quality management
  • Goal setting
  • Estimating and quoting
  • Cost estimates
  • Service and parts teams management

Timeline

Service Manager

Cooke Rentals Of Mt Airy, Nc
11.2019 - Current

Owner

GrassMasters Lawn and Hardscape Ser
03.2013 - 10.2019

GED -

Region 16
Timothy Mcnabb