Timothy M. Dailey
Telecommunications
Frederica,DE
Summary
Telecommunications and IT Technician with a strong track record in network troubleshooting and server installation. Demonstrated success in boosting customer satisfaction through problem-solving and communication. Skilled in managing complex projects and leading teams to operational excellence.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Telecommunications and IT Technician
Private Contractor
01.2010 - Current
- Install servers, Ethernet Cat-5, telephone lines, cabling, TV monitors and security systems.
- Repair computers, printers, copiers, fax machines and credit card machines.
- Minor installation for Cisco.
- Experience with Microsoft Office product suite.
Chief Administrator
Congregation Beth-'El Temple Inc.
Philadelphia, PA
01.2002 - Current
- Pastoring, nurturing, teaching and leading.
- Giving spiritual guidance and counsel to all congregants.
- Administer and facilitate other churches to organization.
Cisco Infrastructure
Private Contracting
Dover, DE
10.2017 - 11.2018
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
Self Employed Contractor
Dailey's Contractors & Remodeling
Ambler, PA
01.2000 - 01.2010
- Contracted electrical and installation operations.
- Computer repair and electronics.
- Remodeled and redesigned home, churches, and company offices within Philadelphia and suburban areas.
- Managed 10-15 employees in janitorial and maintenance of corporate offices, churches and schools.
- Processed office. info.: Macintosh and Microsoft Windows 95/98/XP programs.
Loan Officer
Upland Mortgage
Bala Cynwyd, PA
01.1999 - 12.1999
- Follow-up on mortgages.
- Assisted Vice President.
Foreman
Duke Power/ Pike Electric
Greensboro, NC
01.1998 - 12.1998
- Supervised 12 men electrician crew in the installation, repair and construction of electrical operations, Ditch Witch and Back Hoe.
- Managed the state regulations for equipment of county and state requirement within the Southeastern Coast North Carolina to Alabama.
- Produced daily county and state/reports of operations and bi-weekly time sheets on Microsoft Windows 98 Program.
Self Employed Contractor
Burno & Dailey's Contracting Inc.
Philadelphia, PA
01.1990 - 12.1997
- Contracted and managed janitorial maintenance of corporate offices.
- Home remodeling and redesigning, including plumbing and electrical work.
- Responsible for employee scheduling and payroll.
Assistant Supervisor - Evening Distribution Department
USA Today Newspaper
Lansdale, PA
01.1989 - 12.1990
- Supervised 15 evening distribution department staff.
- Administered the corporate company's paper routing system for dept.
- Processed bi-weekly time sheets and letters.
- Processed weekly reports on Wang, SLS 1000 and Cobal Programs.
Education
Associate of Arts - Early Childhood Education, Music Composition
Community College of Philadelphia
Philadelphia, PA01.1990
Diploma of Academics - Certified Computer Information Programmer, Computer Information Systems: Key Punch, Data Base, 3Plus, Word Perfect, Word Star, Wang, Cobal, Macintosh, Windows 95/98, Lotus123, Excel, SLS 1000
Upper Dublin High School
Fort Washington, PA01.1989
High School Diploma -
Eastern Montgomery Community VoTech School
Upper Moreland, PA01.1989
Skills
- Network troubleshooting and maintenance
- Server installation and configuration
- Cabling infrastructure management
- Computer repair and diagnostics
- Cisco configuration and support
- Technical support and help desk operations
- Customer service and relations
- Project management and leadership
- Equipment maintenance and repair
- Problem solving and analysis
- Effective communication skills
- Application installations and updates
- IT asset management strategies
- System administration and oversight
- Documentation and reporting skills
- Time management techniques
- Process improvement initiatives
- Software configuration and troubleshooting
- Wireless networking solutions
- Operating system management expertise
- Security management practices
- SQL database administration
- Firewall configuration and security measures
- Database management systems knowledge
- Organizational skills for efficiency
- Defect analysis and resolution strategies
- Collaborative team player mindset
- Creative issue resolution approaches
- Remote technical support services
- System analysis capabilities
Certification
- Minister of Music and Recording Artist: Nationwide
- Certified Computer Information Systems Programmer
- Certified Electrician
References
References provided upon request.
References
References available upon request.
Timeline
Cisco Infrastructure
Private Contracting
10.2017 - 11.2018
Telecommunications and IT Technician
Private Contractor
01.2010 - Current
Chief Administrator
Congregation Beth-'El Temple Inc.
01.2002 - Current
Self Employed Contractor
Dailey's Contractors & Remodeling
01.2000 - 01.2010
Loan Officer
Upland Mortgage
01.1999 - 12.1999
Foreman
Duke Power/ Pike Electric
01.1998 - 12.1998
Self Employed Contractor
Burno & Dailey's Contracting Inc.
01.1990 - 12.1997
Assistant Supervisor - Evening Distribution Department
USA Today Newspaper
01.1989 - 12.1990
Associate of Arts - Early Childhood Education, Music Composition
Community College of Philadelphia
Diploma of Academics - Certified Computer Information Programmer, Computer Information Systems: Key Punch, Data Base, 3Plus, Word Perfect, Word Star, Wang, Cobal, Macintosh, Windows 95/98, Lotus123, Excel, SLS 1000
Upper Dublin High School
High School Diploma -
Eastern Montgomery Community VoTech School
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