Timothy Mercier
Crystal Lake,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Title Clerk
Copart Auto Auctions
Elgin, IL
10.2023 - Current
- Reviewed state regulations to ensure compliance with rules and regulations governing motor vehicles titles..
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for wholesale sales.
- Organized and maintained filing systems for confidential documents.
- Supported office clerical functions using word processing and other software, email and office machines.
- Maintained and updated filing, inventory and database systems
Shipping and Recieving Clerk
LaPari DeliSource
Antioch, IL
07.2020 - 10.2023
- Coordinated with vendors on shipping schedules and backorders.
- Performed regular cycle counts to maintain accurate inventory records.
- Adhered to all safety standards while working with heavy machinery such as forklifts and pallet jacks.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
Dispatcher
Telacab
Joliet, IL
01.2016 - 07.2020
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Resolved customer complaints related to service issues or delays.
Skills
- Legal Compliance
- Task Prioritization
- Problem-Solving
- Customer Service
Timeline
Title Clerk
Copart Auto Auctions
10.2023 - Current
Shipping and Recieving Clerk
LaPari DeliSource
07.2020 - 10.2023
Dispatcher
Telacab
01.2016 - 07.2020
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