Timothy Fogarty
Pflugerville,TX
Summary
Results-oriented professional with extensive experience in retail operations. Skilled in training staff, optimizing team performance, and addressing customer inquiries. Committed to fostering a high-performing team culture that drives customer satisfaction and sales growth. Accomplished Store Manager with a strong emphasis on customer service excellence and team development. Expertise in inventory management and operational efficiency, committed to fostering a positive shopping experience and driving store profitability.
Overview
27
27
years of professional experience
Work History
Store Manager
Pittsburgh Paints
Austin, Texas
08.2024 - Current
- Managed daily store operations and ensured smooth workflow across departments.
- Trained and mentored staff to enhance customer service skills and product knowledge.
- Regularly talked to customers to see what upcoming projects they were working on.
- Oversaw inventory management, ensuring accurate stock levels and product availability.
- Implemented visual merchandising strategies to enhance product presentation and sales appeal.
- Conducted regular team meetings to communicate goals, updates, and best practices.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
- Opened up OBS store accounts to increase profitability at store level
- Regularly gave sales leads to outside sales reps
Supervisor
United States Army National Guard
Austin, Texas
08.1998 - 12.2024
- Supervised daily operations of military personnel and equipment management.
- Trained and mentored junior service members in leadership and teamwork skills.
- Enforced safety regulations and compliance standards across all activities.
- Conducted performance evaluations for team members to ensure development.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Managed schedules and resources to optimize unit readiness and efficiency.
Assistant Store Manager
PPG Paints
Austin, Texas
03.2018 - 07.2024
- Assisted in inventory management and restocking supplies efficiently.
- Managed daily store operations and ensured compliance with company policies.
- Trained and mentored staff to enhance customer service skills.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Sales Lead Keyholder
Sherwin-Williams
Austin, TX
10.2002 - 09.2014
- Provided tailored product recommendations to assist customers in selection process.
- Collaborated with team to achieve sales goals and improve overall store performance.
- Proactively informed customers about available products through effective outreach.
- Processed pricing requests with manager approval to ensure accuracy and compliance.
- Assisted customers in locating items within the store or online through use of technology resources.
Education
Associate of Arts - Criminal Justice
Austin Community College
Austin, Texas, TX08-2009
Skills
- Inventory management and visual merchandising
- Team building and training
- Customer service excellence
- Retail operations
- Profitability analysis
- Sales forecasting
- Customer relationship management
References
References available upon request.
Timeline
Store Manager
Pittsburgh Paints
08.2024 - Current
Assistant Store Manager
PPG Paints
03.2018 - 07.2024
Sales Lead Keyholder
Sherwin-Williams
10.2002 - 09.2014
Supervisor
United States Army National Guard
08.1998 - 12.2024
Associate of Arts - Criminal Justice
Austin Community College