Summary
Overview
Work History
Education
Skills
Software Experience
References
Timeline
Generic

Timothy Miller

Tampa,FL

Summary

Resourceful leader with over thirteen years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in a collaborative, inclusive manner.

Overview

12
12
years of professional experience

Work History

VP, Lead Recruiter

Citi
Tampa, FL
11.2021 - Current
  • Act as a business partner and consultant to hiring managers and senior leaders to manage the full-cycle of recruiting activity from the initial client meeting – assessing job requirements, writing job descriptions, developing appropriate sourcing and compensation strategies to negotiating offers on behalf of Citi Global Functions and Technology Group
  • Be responsible for the full cycle recruiting needs of Global Functions and Technology recruiting with an emphasis on innovative sourcing techniques in a competitive talent market
  • Build relationships and network with internal and external entities to ensure the timely presentation of a strong, diverse candidate pool
  • This will include extensive face to face meetings and social marketing to build the Citi Tech brand, nationally and in our target hubs in Tampa, Irving, and Rutherford
  • Ensure all hiring policies and procedures (compliance, legal and regulatory requirements) are adhered to
  • Stay abreast of, and provide stakeholders with, timely market data leveraging the intel to Citi's competitive advantage
  • Lead and first recruiter assigned to the Hiring Machine initiative
  • Ensure 'best practice' recruitment guidelines are administered throughout recruitment process
  • Participate in and lead recruiting events and activities as needed on a local and national scale.

Operating Owner

Anytime Fitness
Sun City, FL
08.2019 - 05.2021
  • Closed due to Covid-19
  • Immediately stopped member attrition and followed up on past due/delinquent accounts
  • Cleaned the club professionally and fixed anything that needed repair
  • Hired and onboarded Jerome Milner, our Director of Training
  • Hired and onboarded Jeff Beard our Business Manager
  • Created new monthly promotions that we marketed inside the club and through all social media platforms, mainly using Facebook ads
  • Worked with ATF corporate to obtain special pricing for the Amazon warehouse employees in Ruskin, FL
  • Once approved, we had signage up onsite, we threw a 'tent event' promotion for selling memberships and training
  • Sold and signed guests up for contract memberships - averaged 10+ per day
  • Gave club tours
  • Sold training packages - consistently hitting our 15% of membership goal
  • Managed the P&L to get the bills accurate and cut what needed to be
  • Handled daily opening and closing of the club.

Talent Manager

AgileThought
Tampa, FL
04.2018 - 07.2019
  • Manager to 75 information technology consultants ranging from Program Managers, Developers, Architects, Business Analysts, Business Intelligence, Desktop Support, Web Development, Database Administrators, Java, J2EE, SQL, C, C#, .NET
  • Handled all HR related issues for my team, including onboarding, health insurance, payroll, time submission, work performance, and terminations
  • Held daily, weekly, and quarterly review meetings with my team to cover performance, set goals, and discuss training available
  • Managed annual reviews once a year
  • As a part of the new TM team, we completely rewrote and implemented a new annual review process
  • Created 'the breakfast club' as a training opportunity for both my team to listen and to share knowledge
  • We met once a month, shared breakfast, while someone presented a technology-based topic
  • Completely rewrote the JITA (new hire) program to create a hands-on learning experience for the newly graduated employees
  • I successfully launched the first class of 'AgileLaunch' which is a hands-on training program that allows the employee to learn every aspect of the SDLC while getting firsthand development experience on real projects
  • Worked with junior level employees on developing goals (PPT) and career progression
  • Managed a training budget for the entire team
  • Attended SHRM conferences and HR work related training.

Founder/Operating Owner

Cask Social Kitchen
Tampa, FL
02.2015 - 04.2018
  • Oversaw the entire development of Cask (Craft A’Fare Social Kitchen) from concept inception and development to a fully functioning, profitable restaurant
  • Oversaw and involved in every aspect, from buildout to concept finalization
  • Built restaurant business plan from scratch, including but not limited to, sales projections, demographics, location analysis, cost analysis, build out budget (including ROI projection), concept design, development and created proforma based off of that information
  • Made calls to set up investor meetings, to gain financial investors
  • Tampa Bay Buccaneer, Vincent Jackson became my partner
  • Work with local brokers in finding locations and/or possible businesses for sale
  • Interview general contractors and architects for restaurant design and completion
  • Oversee daily operations of GC and architect, to keep projects on time and within budget
  • Interview and hire potential employees, from Executive Chefs to Servers
  • Build a Cask handbook and oversee training of the entire staff, both FOH and BOH
  • Create a Cask social media campaign, including Twitter, Instagram, Facebook, Yelp, Open Table, Snapchat, etc
  • (@CaskSocial) Programmed the entire back of house (BOH) Aloha system according to Cask’s menu and specials
  • Connected and set up each terminal and printer, 12 in total
  • Handle all financials of Cask, including safe/cash drop, daily checkouts, weekly payroll and monthly profit and loss (P&L) report
  • Hold weekly meetings with management staff to go over all numbers, make sure labor and cost of goods are in line with weekly sales
  • Brainstorm ideas to drive revenue and decrease costs
  • Promote and market daily/weekly specials
  • Design marketing material, including gift certificates, flyers/posters, coupons, and giveaways
  • Run offsite events and in-house banquet parties
  • Head of all Casks’ charitable donations and give back events, including our 'Hope for the Holidays' and 'Go Local
  • Go Green.' programs
  • Created a private label wine, 'Vin 83' and beer in cohesion with Coppertail Brewing 'Delta 83' that both support the Jackson in Action 83 Foundation
  • Create daily sales reports and monthly sales reports to monitor the restaurants numbers, making sure the cost of goods and labor are in line, so we always turn a profit.

Senior Technical Recruiter

Veredus/Hays Corporation
Tampa/Washington D.C.
11.2011 - 02.2015
  • Make calls to candidates for daily assigned job orders
  • Create Boolean search strings for assigned skilled job skill sets
  • Interview candidates face to face, walking through work history, past experiences, candidate needs/wants and technology experience for specific job or pipeline
  • Source call into companies for new/unidentified candidates and referrals
  • Generate business development leads for the Account Management team, by asking candidates for current interview contacts and prior manager relationships
  • Work with local organizations, universities, and community colleges for student/candidate placement
  • Work with account managers on matching candidate skill sets to specific opportunities/clients, depending on cultural and technological fits
  • Make calls for building pipelines in select technology skill sets
  • Know what is considered 'hot' and what jobs to focus on always
  • Schedule out daily calls and meetings, working with account managers to make sure I am best utilizing my time
  • Attend daily and weekly meetings for reviewing job orders, submittals, and market needs
  • Utilize Send Outs CMS and Job Boards (i.e
  • CareerBuilder/Dice) for identifying newly posted candidates as well as candidates that have not been contacted in a while
  • Keep track and monitor daily email flow, preparing email blasts for newly posted candidates
  • Qualify candidates including profile and technical summary for account managers and specified job orders
  • Lead the planning and organization for attending weekly Meetups within information technology for networking, learning specific technologies and overall market knowledge
  • Lead and organize Meetups for Veredus’ Virginia based 'DMV Tech Network' group.

Education

University of South Florida
Tampa, FL

Skills

  • Process Improvement
  • Human Resources
  • Data Analysis
  • Coaching and Mentoring
  • Policy and procedure development
  • Results-Driven
  • Staff Recruiting and Retainment
  • Complex Problem-Solving
  • Team Leadership
  • Documentation And Reporting
  • Strategic Planning
  • Recruiting and Hiring
  • Cross-functional team leadership
  • Resource Allocation

Software Experience

SendOuts, Bullhorn, MaxHire, WorkDay, Word, Excel, PowerPoint, Outlook, SharePoint, Photoshop, Illustrator, Aloha, Micros

References

References available upon request.

Timeline

VP, Lead Recruiter

Citi
11.2021 - Current

Operating Owner

Anytime Fitness
08.2019 - 05.2021

Talent Manager

AgileThought
04.2018 - 07.2019

Founder/Operating Owner

Cask Social Kitchen
02.2015 - 04.2018

Senior Technical Recruiter

Veredus/Hays Corporation
11.2011 - 02.2015

University of South Florida
Timothy Miller