Timothy Mills
Amherstdale,WV
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
General Manger
Mac's Service Center
10.2013 - Current
- Managed Day to Day operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Set goals for the team to reach daily and weekly.
Service Advisor
EMS Tire And Auto
01.2011 - 10.2013
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Water Meter Technician
Logan County PSD
02.2008 - 01.2011
- Attended safety meetings and took part in safety awareness trainings and programs.
- Repaired non-functioning meters and tested to verify operational status.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
Education
No Degree - Social Work
University of Phoenix
Tempe, AZ12.2026
High School Diploma -
Man High School
Man, WV05.2006
Skills
- Account Management
- Workflow Planning
- Operations Oversight
- Schedule Management
- Quality Management
- Purchasing
- Time Management
- Operations Management
- Purchasing and Planning
Timeline
General Manger
Mac's Service Center
10.2013 - Current
Service Advisor
EMS Tire And Auto
01.2011 - 10.2013
Water Meter Technician
Logan County PSD
02.2008 - 01.2011
No Degree - Social Work
University of Phoenix
High School Diploma -
Man High School
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