Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Timothy Mills

Summary

Adept at maintaining high safety standards and delivering exceptional customer service, I honed my troubleshooting and diagnostic skills throughout the years. My background as a Technician and Sub Contractor showcases my ability to multitask and organize effectively, ensuring project success and client satisfaction. My experience in fast-paced environments, like the US Army, has strengthened my resilience and attention to detail. My skillsets: Data and voice, fiber installation and termination, AV installation, Sound Masking Installation, Closet Setup and Punch Down, Testing and Downloading, Operation of Test Equipment.

Overview

38
38
years of professional experience

Work History

Technician

TMR INC
01.2018 - 02.2024
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Sub Contractor

Cortez
04.2013 - 03.2017
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with vendors to ascertain specifics of project.
  • Worked closely with general contractor on completion of punchlists tasks.

Sub Contractor

Self Employee
08.2007 - 03.2013
  • Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.

Residential Cable Technician

Comcast Sub
08.1999 - 02.2006
  • Optimized system functionality for customers through careful assessment of individual needs and tailored installation strategies.
  • Improved customer satisfaction by efficiently troubleshooting and resolving residential cable issues.
  • Conducted quality assurance inspections on completed projects, ensuring adherence to industry standards and company guidelines.
  • Maintained excellent client relations, providing clear explanations of technical procedures and addressing concerns.

US Army

Soldier
06.1986 - 05.1998
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

No Degree - Information And Computer Systems / Business

Mt Olive Community College
Mount Olive, NC
03-2014

No Degree - Computer Information Systems

Guilford Technical Community College
Jamestown, NC
04-2012

No Degree - Turbine Engines

Aberdeen Military School
Marydel, MD
04-1988

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Affiliations

  • M.S. / We care about the community and give back to the less fortunate.

Timeline

Technician

TMR INC
01.2018 - 02.2024

Sub Contractor

Cortez
04.2013 - 03.2017

Sub Contractor

Self Employee
08.2007 - 03.2013

Residential Cable Technician

Comcast Sub
08.1999 - 02.2006

US Army

Soldier
06.1986 - 05.1998

No Degree - Information And Computer Systems / Business

Mt Olive Community College

No Degree - Computer Information Systems

Guilford Technical Community College

No Degree - Turbine Engines

Aberdeen Military School
Timothy Mills