Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Morris

Baton Rouge,LA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dedicated Retail Sales Consultant skilled at leveraging market data, competitive insights and analytics to maximize profitability. Highly skilled at stepping in and working in various departments to provide top-notch customer service wherever needed.

Overview

2
2
years of professional experience

Work History

Retail Sales Consultant

AT&T Mobility
Hammond,LA, LA
02.2022 - Current
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Determined solutions for clients promptly and professionally.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Retail Sales Associate

Ross Dress For Less
Baton Rouge, LA
11.2020 - 11.2021
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Issued receipts and processed refunds, credits or exchanges.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported efficient and timely replenishment of sales floor merchandise.

Warehouse Associate

Amazon
Baton Rouge, LA
03.2020 - 09.2020
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Education

Bachelor of Science - Information Technology

Southeastern Louisiana University
Hammond, LA
05.2024

High School Diploma -

Thrive Academy
Baton Rouge, LA
05.2020

Skills

  • Strong Communication and Interpersonal Skills
  • Self-Checkout Assistance
  • Stocking and Receiving
  • Security Practices
  • Stockroom Upkeep
  • Product Demonstration
  • Safety and Cleanliness Standards
  • Cash Handling
  • Computer Proficiency and Microsoft Office
  • Product Promotion
  • Persuasive Selling
  • Financial Transactions
  • Customer Service
  • Suggestive Selling
  • Product Recommendations
  • Time Management
  • Customer Satisfaction
  • Ability to Lift 40 Pounds
  • Productivity Maximization
  • Trade-In Quotes
  • Answering Customer Questions
  • Team Cooperation
  • Purchase Needs Determination
  • Phone Activation
  • Positive Customer Engagement
  • Corporate Compliance
  • Goal-Driven
  • Merchandising
  • Java

Timeline

Retail Sales Consultant

AT&T Mobility
02.2022 - Current

Retail Sales Associate

Ross Dress For Less
11.2020 - 11.2021

Warehouse Associate

Amazon
03.2020 - 09.2020

Bachelor of Science - Information Technology

Southeastern Louisiana University

High School Diploma -

Thrive Academy

Similar Profiles

CREATE PROFILE
Timothy Morris