Timothy Munos
Bay City,TX
Summary
Business professional looking for long term employment with a company focused on growth. Extensive experience in customer relations and negotiation agreements for long term satisfaction. Construction background specializing in quality control. safely, and new construction project management. Strong understanding of logistics, drainage systems, utility relocation and safety coordination. Experienced military veteran knowledgeable about deploying, operating and maintaining systems. Advanced mechanical expertise and technical know-how to handle any challenge. Highly observant, organized and methodical in isolating and resolving any issue.
Overview
25
25
years of professional experience
Work History
Owner/Operator Technician
Busha Boat Works
03.2011 - 05.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed business plan, processes and procedures to provide superior Outboard motor service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Construction Supervisor
GreenLeaf Nursery
05.2008 - 03.2011
- Supervised field crews to maximize quality and work efficiency.
- Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
- Completed projects on time and within budget by effectively managing resources and schedules.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
- Boosted overall team productivity by employing lean construction principles and techniques to minimize waste and maximize efficiency.
Welding, Carpentry, and Plumbing Instructor
Anham
05.2007 - 05.2008
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Firefighter
US Army Reserve
01.2005 - 01.2008
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
Mlrs Crewmember
US Army
06.1999 - 01.2005
- Conducted thorough pre-and post-operation checks on all assigned equipment, ensuring proper functionality before use in critical missions.
- Improved crew efficiency by conducting comprehensive training sessions on Multiple Launch Rocket Systems operations.
- Contributed to a cohesive team dynamic by actively participating in group discussions, sharing knowledge, and providing constructive feedback on performance.
- Served as a role model for junior soldiers by consistently upholding high standards of professionalism, integrity, and discipline within the unit.
- Participated in joint training exercises with allied forces, strengthening international partnerships and collaboration efforts.
- Demonstrated adaptability when faced with changing mission requirements or unexpected challenges during operations.
- Increased operational readiness by regularly updating technical knowledge and skills in accordance with Army regulations.
Education
High School Diploma -
Louise High School
Louise, TX05.1999
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Strategic Planning
- Mechanical recoveries
- Strong Work Ethic
- Dependable and reliable
- Teamwork and Collaboration
- Purchasing and planning
- Inventory Control
- Performance Evaluations
- Budget Control
- Process Improvements
Timeline
Owner/Operator Technician
Busha Boat Works
03.2011 - 05.2024
Construction Supervisor
GreenLeaf Nursery
05.2008 - 03.2011
Welding, Carpentry, and Plumbing Instructor
Anham
05.2007 - 05.2008
Firefighter
US Army Reserve
01.2005 - 01.2008
Mlrs Crewmember
US Army
06.1999 - 01.2005
High School Diploma -
Louise High School
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