Sales and leasing consultant, internet sales
- Exceeded monthly sales quotas consistently through effective prospecting and lead follow-up strategies.
- Ensured ongoing compliance with federal regulations regarding vehicle sales procedures, avoiding potential legal issues.
- Maintained detailed records of customer interactions and transactions for accurate reporting purposes.
- Resolved customer complaints professionally, maintaining a positive reputation within the community.
- Stayed up-to-date on industry trends and product knowledge, becoming a trusted resource for customers.
- Negotiated prices and financing options with clients to close deals successfully.
- Collaborated with finance team to ensure smooth transactions for all parties involved.
- Utilized CRM software effectively for tracking leads, managing contacts, and scheduling appointments.
- Conducted thorough vehicle walk-arounds to showcase features and benefits, leading to informed purchasing decisions.
- Developed strong rapport with customers, resulting in repeat business and referrals.
- Partnered with marketing department to develop targeted advertising campaigns that drove prospective buyers into the showroom floor.
- Increased customer satisfaction by providing personalized and attentive service to each client.
- Participated in regular sales training sessions, consistently improving skills and knowledge base.
- Generated leads by leveraging social media platforms, expanding potential customer reach.
- Established long-term relationships with clients through excellent communication skills, fostering loyalty towards the dealership brand over time.
- Coordinated test drives efficiently while adhering to safety protocols for optimal customer experiences.
- Supported fellow sales team members by sharing best practices and collaborating on challenging deals.
- Assisted clients in understanding warranty services, ensuring their peace of mind after purchase completion.
- Streamlined the sales process for increased efficiency and better time management.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Completed registration paperwork and sales documentation.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Located merchandise across various stores to address customer needs.
- Worked with loss prevention in monitoring shopper behavior.
- Increased business [Number]% in single quarter.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.