Timothy Needham
Waxahachie
Summary
Dynamic manager with a proven track record at Whataburger, excelling in team leadership and customer service. Enhanced operational efficiency through effective inventory management and swift conflict resolution, resulting in improved customer satisfaction. Skilled in staff training and development, fostering a motivated workforce committed to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Whataburger
06.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved schedule conflicts swiftly, ensuring minimal disruption to operations and customer satisfaction levels.
Education
High School Diploma -
Red Oak High School
Red Oak, TX06-2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Shift scheduling
- Inventory management
- Recruiting and interviewing
- Change management
- Computer skills
- Adaptability and flexibility
- Multitasking
Certification
ServSafe Manager Certification
Timeline
Manager
Whataburger
06.2017 - Current
High School Diploma -
Red Oak High School
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