Timothy North
NEWTON,IA
Summary
Proven leader with extensive experience at The Salvation Army, adept in operations management and collaborative leadership. Excelled in enhancing community engagement and organizational efficiency, demonstrating resilience and ethical integrity. Achieved significant improvements in program coordination and budgeting, ensuring fiscal responsibility and impactful outreach.
Overview
32
32
years of professional experience
Work History
Corps Officer/ Pastor / Executive Director
The Salvation Army
10.2003 - Current
- Facilitated problem-solving sessions among officers, leading to innovative solutions that addressed complex challenges facing the organization.
- Established a culture of continuous improvement through regular reviews of policies, procedures, and performance metrics.
- Collaborated with other agencies to enhance coordination efforts during large-scale disaster relief operations.
- Increased volunteer participation in community service projects by building strong relationships with local organizations.
- Enhanced community engagement through effective outreach programs and public speaking events.
- Oversaw emergency response operations, coordinating personnel and resources to effectively address crisis situations.
- Spearheaded community outreach campaigns designed to increase public awareness of the role of the Corps in disaster prevention and recovery efforts.
- Managed budgets for various projects, ensuring optimal resource allocation and costeffectiveness.
- Evaluated operational procedures for compliance with regulations and best practices, making necessary adjustments as needed to ensure optimal performance of the Corps unit.
- Handled administrative requirements, maintained records and submitted operational reports.
- Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
- Conducted and oversaw interrogations, briefings and debriefings.
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Provided spiritual care through visitation, counseling, and prayer.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Fostered a welcoming environment for newcomers by creating an inclusive culture within the church community.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual and administrative leadership to church and managed daily operations.
- Supported community development through organizing and leading outreach programs.
- Distributed food and supplies to communities through mutual aid.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Advocated for organization and company mission to raise awareness and support.
Operations Manager
The Salvation Army Des Moines Coordinator Office
10.2001 - 10.2003
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Lead Computer Technician
Gateway Computers
07.1999 - 10.2001
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Held final approval on diagnostic testing results for new and in-use .
- Monitored ticket resolution rates, confirming quick, and effective technical service call outcomes.
- Maintained accurate records of malfunctions, installations and service calls according to guidelines.
Computer Technician
CompUSA
07.1997 - 07.1999
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
Program Director
The Salvation Army ARC
08.1994 - 07.1997
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Thrift Store Manager
The Salvation Army
09.1993 - 08.1994
- Improved store efficiency by implementing effective inventory management and organization systems.
- Nurtured loyal customer base by remembering names or preferences and offering personalized service that exceeded expectations.
- Collaborated with fellow managers on regional initiatives for increased brand recognition and market share expansion.
- Analyzed financial reports regularly to identify areas of opportunity in cost control or revenue generation and make informed business decisions accordingly.
Church Growth Director
The Salvation Army
04.1992 - 09.1993
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Education
Associate of Arts - Practical Ministries
Olivet Nazarene University
Bourbonnais, ILCommunication Theater
Dakota Wesleyan University
Mitchell, SDMinistry
The Salvation Army College For Officers Training
Chicago, ILSkills
- Integrity and ethics
- Collaborative Leadership
- Operations Management
- Resilience and persistence
- Program coordination
- Budgeting and finance
Timeline
Corps Officer/ Pastor / Executive Director
The Salvation Army
10.2003 - Current
Operations Manager
The Salvation Army Des Moines Coordinator Office
10.2001 - 10.2003
Lead Computer Technician
Gateway Computers
07.1999 - 10.2001
Computer Technician
CompUSA
07.1997 - 07.1999
Program Director
The Salvation Army ARC
08.1994 - 07.1997
Thrift Store Manager
The Salvation Army
09.1993 - 08.1994
Church Growth Director
The Salvation Army
04.1992 - 09.1993
Associate of Arts - Practical Ministries
Olivet Nazarene University
Communication Theater
Dakota Wesleyan University
Ministry
The Salvation Army College For Officers Training
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