Summary
Overview
Work History
Education
Skills
Timeline
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Timothy OBrien

FORT WAYNE,IN

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

31
31
years of professional experience

Work History

Quality Liaison

Bitron
FORT WAYNE, IN
06.2010 - 01.2024
  • Handled and processed a variety of claims, including property loss and damage due to malfunctioning appliances
  • Inspected failed components both in the manufacturer's labs and 3rd party labs as well as interaction with attorneys.
  • Conducted internal audits to measure adherence to established QA standards.
  • Documented all phases of test execution including results analysis and defect resolution.
  • Communicated regularly with management to discuss quality trends.
  • Prepared and analyzed internal and external quality reports for management staff review.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Created and maintained database of common and known testing defects.
  • Provided support for internal customers by troubleshooting reported issues quickly and accurately.
  • Managed onsite testing for customers as required by project's specifications.
  • Reported issues in a timely manner with accurate descriptions and steps to reproduce them.

Quality, Safety and Enviornmental Leader

Alexin
Bluffton, IN
05.2018 - 12.2019
  • Developed and implemented quality management systems to ensure compliance with customer requirements.
  • Produced thorough, accurate and timely reports of project activities.
  • Decided which products were defective and which ones were right.
  • Monitored execution of testing activities, directing supervisors, inspectors, and floor workers according to testing specifications to gather accurate, useful data.
  • Evaluated existing processes using lean principles such as Six Sigma and Kaizen methodologies.
  • Recruited and trained new employees to meet job requirements.
  • Spearheaded creation and implementation of work instructions and procedures, which led to industry compliance
  • Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
  • Developed SOPs outlining quality control policies and procedures.

Quality Manager

Alfe Heat Treating
Columbia City, IN
06.2001 - 12.2017
  • Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
  • Spearheaded creation and implementation of work instructions and procedures, which led to Being awarded Special Processes Certification to Ford Automotive Requirements.
  • Managed team of technicians and inspectors to ensure adherence to product requirements.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Created KPIs related to process performance metrics such as defect rate, scrap rate.
  • Identified root causes for defects by analyzing statistical data from test results, customer feedback and other sources.
  • Spearheaded studies on gauge repeatability and reproducibility for all major devices.
  • Created and wrote manuals on production processes for new production lines, adapting standard operating procedures to consistently achieve order specifications.
  • Achieved cost-savings by developing functional solutions to problems.

Quality Manager

Lime City Manufacturing
Huntington, IN
07.1996 - 02.2001
  • Developed and implemented quality management systems to ensure compliance with customer requirements.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Gathered data on dimensions and performance characteristics of production items through testing procedures, performing statistical analysis on test results.
  • Monitored execution of testing activities, directing supervisors, inspectors, and floor workers according to testing specifications to gather accurate, useful data.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Delegated work to staff, setting priorities and goals.
  • Performed internal audits of production processes to identify areas of improvement and non-conformities.
  • Spearheaded creation and implementation of work instructions and procedures, which led to acquiring 2 new customers take-over tooling and production

Tool Designer

Aeroquip
Van Wert, OH
06.1993 - 07.1996
  • Created 3D models of complex tools, assemblies, fixtures, and molds.
  • Developed drawings and specifications for tooling components using CAD and CAM software.
  • Computed dimensions and machine settings, following metal properties and shop mathematics.
  • Reviewed blueprints and drawings to determine dimensions and tool path configurations.
  • Designed innovative solutions that increased efficiency and reduced costs.
  • Provided technical support to other departments during the product development process.
  • Evaluated current processes and identified opportunities for improvement.
  • Adjusted tool positions and machine controls to desired timing, clearance and tolerance settings.
  • Resolved issues with existing tooling designs by making necessary modifications.

Education

Associate of Applied Science - CAD CAM, Tool Design

Ivy Tech Community College of Indiana
Indianapolis, IN
07-1993

Bachelor of Arts -

Indiana University Bloomington
Bloomington, IN
07-1987

Skills

  • Certified Lean Six Sigma Green Belt
  • Certified Lead Quality Auditor
  • Audit Coordination
  • Compliance Enforcement
  • Process Improvement
  • OSHA Compliance
  • Product Inspection
  • Process Evaluation
  • Safety Procedures
  • Reporting and Analysis
  • Training and Mentorship
  • Visual Inspections
  • Mastery of Quality Processes
  • Cross-Functional Collaboration

Timeline

Quality, Safety and Enviornmental Leader

Alexin
05.2018 - 12.2019

Quality Liaison

Bitron
06.2010 - 01.2024

Quality Manager

Alfe Heat Treating
06.2001 - 12.2017

Quality Manager

Lime City Manufacturing
07.1996 - 02.2001

Tool Designer

Aeroquip
06.1993 - 07.1996

Associate of Applied Science - CAD CAM, Tool Design

Ivy Tech Community College of Indiana

Bachelor of Arts -

Indiana University Bloomington

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Timothy OBrien