Timothy Oliver
Wichita
Summary
Results-driven leader with extensive experience in operational strategy and team leadership. Skilled in conducting risk assessments and implementing effective solutions, driving improvements in customer satisfaction and compliance adherence across diverse environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
42
42
years of professional experience
4
4
Certifications
Work History
Field Manager
KY Field Services
Wichita
10.2024 - Current
- Developed strategies for addressing customer's issues and concerns.
- Delivered documents from financial institutions to customers, and completed detailed reports for each customer.
- Carried out home visits to assess clients.
Insurance agent
Globe Life And Accident Insurance Company
Wichita
03.2023 - 09.2023
- Conducted comprehensive assessments of client needs to recommend suitable insurance products.
- Utilized market research to identify potential client segments and develop targeted marketing strategies.
Owner/Operator
B&T Transport Service
Wetumpka
10.2020 - 12.2022
- Developed operational strategies to enhance service delivery and improve customer satisfaction.
- Coordinated logistics and supply chain activities to streamline operations and reduce costs.
- Maintained accurate financial records and conducted regular audits to ensure fiscal responsibility.
- Negotiated favorable terms with suppliers to optimize inventory management and reduce overhead costs.
- Oversaw compliance with safety regulations and industry standards to mitigate risks.
Director of Security
WindcreekWetumpka
Wetumpka
11.2013 - 09.2020
- Developed and implemented comprehensive security protocols to enhance overall safety measures within the organization.
- Conducted thorough risk assessments to identify vulnerabilities and recommend actionable security improvements.
- Trained staff on security policies and emergency response procedures to foster a culture of safety.
- Created crisis management plans to prepare for potential security threats and minimize impact on operations.
- Managed budgets related to security operations including staffing costs, equipment purchases.
- Coordinated training sessions for personnel on topics such as crisis management, workplace violence prevention, and terrorism awareness.
- Created emergency response plans for natural disasters or other emergencies.
Sr Air Reserve Technician
United States Air Force Reserve
Montgomery
03.1996 - 09.2016
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Managed Wing Security Program to include Industrial, Physical and Personnel Security programs
Federal Police Officer
Bureau of Engraving and Printing
Fort Worth
10.1997 - 05.1998
- Conducted thorough patrols to ensure safety and security within assigned areas.
- Responded to incidents swiftly, assessing situations and taking appropriate action.
- Collected and documented evidence at crime scenes to support investigations.
Correctional Officer
Tarrant County Sheriff's Office
Fort Worth
02.1995 - 10.1997
- Monitored inmate activities to ensure adherence to facility regulations and promote safety.
- Documented incidents and prepared detailed reports to maintain accurate records of events.
Security Officer
Intrustbank
Wichita
09.1994 - 02.1995
- Monitored surveillance systems to identify and report suspicious activities.
- Conducted regular inspections of premises to ensure compliance with safety standards.
- Responded promptly to security breaches and initiated incident response protocols.
Correctional Officer
Georgia Department of Corrections
Oglethorpe
10.1993 - 09.1994
- Monitored inmate activities to ensure adherence to facility regulations and promote safety.
- Documented incidents and prepared detailed reports to maintain accurate records of events.
Security Specialist
United States Air Force
08.1983 - 12.1992
- Responded to incidents of workplace violence and unruly behavior on company property.
- Maintained updated knowledge of law enforcement tactics, policies and procedures.
- Supervised network activity and security camera footage to locate potential threats.
Education
Bachelor of Arts - Human Resources Management
Troy University
Troy, Alabama, ALSkills
- Customer service
- Report writing
- Market analysis
- Risk assessment
- Operational strategy
- Client relationship management
- Team leadership
- Problem solving
- Compliance adherence
- Training and development
- Crisis management
- Cross-functional team leadership
- Team development
- Reliability
- Relationship building
Certification
Commercial Driver License
Timeline
Field Manager
KY Field Services
10.2024 - Current
Insurance agent
Globe Life And Accident Insurance Company
03.2023 - 09.2023
Owner/Operator
B&T Transport Service
10.2020 - 12.2022
Director of Security
WindcreekWetumpka
11.2013 - 09.2020
Federal Police Officer
Bureau of Engraving and Printing
10.1997 - 05.1998
Sr Air Reserve Technician
United States Air Force Reserve
03.1996 - 09.2016
Correctional Officer
Tarrant County Sheriff's Office
02.1995 - 10.1997
Security Officer
Intrustbank
09.1994 - 02.1995
Correctional Officer
Georgia Department of Corrections
10.1993 - 09.1994
Security Specialist
United States Air Force
08.1983 - 12.1992
Bachelor of Arts - Human Resources Management
Troy University