Timothy Parkman
Albuquerque,NM
Summary
Dynamic and results-oriented professional with a positive track record, enhancing restaurant operations and customer satisfaction. Experienced server in the food and beverage industry, coupled with exceptional customer service skills. Successfully led initiatives to optimize efficiency and maintain high cleanliness standards, significantly contributing to continuous improvement and team collaboration. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Warehouse Crew Member
Lowe's
12.2023 - 04.2024
- Enhanced warehouse operations with effective use of warehouse equipment such as forklifts, pallet jacks, and hand trucks.
- Sustained clean workspaces by routinely organizing shelves, removing debris, sweeping floors, ensuring compliance with safety regulations.
- Adhered to strict quality control guidelines during all stages of product handling, preserving product integrity for customers'' satisfaction.
- Supported continuous improvement initiatives by participating in process analysis and suggesting changes to optimize efficiency.
Server
Il Vicino's
06.2021 - 08.2021
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Head Cashier
Sprouts
11.2020 - 05.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Opened the store and ensured secure closing.
- Managed staffing levels to provide optimal support for cash register operations.
- Accurately balanced and reconciled the cash register at the end of each shift, ensuring precise financial records and cash handling proficiency
Crew Member
Wendy's
06.2018 - 01.2020
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Assistant Childcare Provider
Al Ain Rainbow Camp
09.2015 - 06.2017
- Assisted teachers with classroom management and daily activities, maintaining a positive and structured environment.
- Engaged with children through interactive play, fostering social and developmental skills
- Supervised outdoor play, ensuring safety and promoting active participation.
- Developed and implemented a variety of craft and play activities, encouraging creativity and learning.
Education
Bachelor of Arts - Media Arts
New Mexico Highlands University
Las Vegas, NM05.2022
Associate of Arts - Visual Arts
Suffolk Community College
New York, United States04.2020
High School Diploma -
Patchogue-Medford High School
Medford, NY05.2018
GCSE's -
Brighton College
Al Ain, Abu Dhabi, UAE06.2016
Skills
- Warehouse equipment maintenance
- Warehouse Safety
- Loading and unloading
- Pallet Jack Handling
- Safe Food Handling
- Exceptional customer service
- Guest Engagement
- Strong Work Ethic
- Cleanliness standards
- Food safety practices
- Allergy awareness
- Menu presentation
Timeline
Warehouse Crew Member
Lowe's
12.2023 - 04.2024
Server
Il Vicino's
06.2021 - 08.2021
Head Cashier
Sprouts
11.2020 - 05.2021
Crew Member
Wendy's
06.2018 - 01.2020
Assistant Childcare Provider
Al Ain Rainbow Camp
09.2015 - 06.2017
Bachelor of Arts - Media Arts
New Mexico Highlands University
Associate of Arts - Visual Arts
Suffolk Community College
High School Diploma -
Patchogue-Medford High School
GCSE's -
Brighton College
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