Jazmine Kelly
Washington DC,DC
Summary
Dynamic professional with extensive expertise in customer service and office administration, particularly at InterSolutions LLC. Demonstrated capability to optimize operations and maintain HIPAA compliance while providing outstanding patient care. Proficient in data analysis and problem-solving, consistently improving efficiency and precision in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
InterSolutions LLC
Washington DC, DC
04.2023 - Current
- Managed office supply inventory, ordered replenishments, and monitored delivery statuses efficiently.
- Issued identification badges to enhance visitor access control procedures.
- Processed cash transactions accurately and balanced register at shift's end.
- Directed incoming calls to appropriate personnel while recording messages for effective communication.
- Prepared reports, presentations, and documents as requested by management to support operations.
- Maintained organized reception area, ensuring prompt attention to all guests.
- Answered incoming calls, redirected inquiries, and took messages as necessary.
Medical Receptionist/Office Assistant
Dr. Ailena Mills
Washington DC, DC
06.2023 - 11.2024
- Streamlined filing of medical records and documents, ensuring accuracy in electronic files.
- Upheld confidentiality of patient information in compliance with HIPAA regulations.
- Managed office supply inventory by ordering items as necessary and restocking shelves.
Sales Associate
Forever 21
Durham, NC
09.2021 - 05.2022
- Facilitated product selection for customers by advising on sizing and styling options.
- Executed transactions promptly through point-of-sale system.
- Conveyed precise information concerning products and pricing.
- Resolved customer complaints to maintain a positive shopping experience.
- Handled returns, exchanges, and refunds while adhering to company guidelines.
- Kept informed about store merchandise and relevant policies to assist customers effectively.
Child Care Provider
Williams Childcare
Baltimore, MD
03.2021 - 08.2021
- Planned nutritious snacks and meals in compliance with state dietary guidelines.
- Monitored children's behavior and development, providing updates to parents.
- Developed and implemented tailored lesson plans to address individual child needs.
Internal Medicine Intern
Dr. Mahmoud Mustafa
Washington DC, DC
01.2020 - 02.2021
- Coordinated daily schedules for assigned patients to enhance operational efficiency.
- Responded promptly to page calls from nursing staff regarding patient condition changes.
- Advised physicians on coding practices to ensure accurate billing processes.
- Supported procedures such as intubation and central line placement, ensuring patient safety.
Education
Bachelor of Science - Biology
University of The District of Columbia
Washington, DC06-2028
High School Diploma -
Paul International High School
Washington DC06-2021
Skills
- Laboratory techniques
- Biological research
- Data analysis
- Customer service and support
- Office administration
- HIPAA compliance
- Time management
- Problem solving
- Patient care and confidentiality
Custom
- Undergraduate Student,
- College of Arts and Science
- University of the District of Columbia, Washington DC.
- Student ID: N00339572
References
References available upon request.
Timeline
Medical Receptionist/Office Assistant
Dr. Ailena Mills
06.2023 - 11.2024
Front Desk Receptionist
InterSolutions LLC
04.2023 - Current
Sales Associate
Forever 21
09.2021 - 05.2022
Child Care Provider
Williams Childcare
03.2021 - 08.2021
Internal Medicine Intern
Dr. Mahmoud Mustafa
01.2020 - 02.2021
Bachelor of Science - Biology
University of The District of Columbia
High School Diploma -
Paul International High School
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