Timothy Patterson

In charge of all aspects of security for the PPL Center in Allentown including staffing all events held in the arena.

• Developed and implemented loss prevention strategies to minimize inventory shrinkage.
• Conducted regular audits to identify vulnerabilities in security measures.
• Trained staff on loss prevention techniques and best practices for customer service.
• Collaborated with law enforcement to investigate theft incidents and recover assets.
• Monitored surveillance systems and conducted investigations into suspicious activities.
• Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
• Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
• Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
• Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
• Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
• Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.