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Knowledgeable and dedicated customer service professional with extensive experience in retail electronics industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

 I am a customer focused admin and sales expert, Seeking employment at a location that offers opportunities for potential growth and experience. I bring reliability, flexibility, and the ability to adapt to diverse environments to every role. 

Efficient Customer Service Employee known for productivity and completing tasks with precision. Skilled in communication, problem-solving, and time management, enabling quick resolution of customer inquiries and complaints. Excel in empathy, active listening, and patience, ensuring positive customer experiences and fostering loyalty.

Dynamic FPM Supervisor at GEICO with a proven track record in operations management and team building. Enhanced customer satisfaction through strategic problem-solving and improved workflows, leading to increased productivity. Skilled in training and mentoring staff, fostering a culture of excellence while driving process improvements to achieve organizational goals.

Motivated employee seeking to advance in psychology and public health sectors. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to tackle challenges and drive results in diverse environments.

Timothy Pena

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Tier 2 Customer Service Representative

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High School Diploma -

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Tier 2 Customer Service Representative

High School Diploma -

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